First Abu Dhabi Bank

Senior Officer, Retention and Indemnities Support (UAE National)

First Abu Dhabi Bank
Job Type
Full-time
Salary
15k-25k AED (Estimated)
Posted
4/21/2026
Career Level
Senior Officer
Qualification
Relevant experience in banking operations or customer service.
Relevant experience5 views

Job Description

Job Purpose:

  • Main responsibility is to review and assist with the released of End of Service benefits for customers along with facilitating any requirements for the Indemnities & Retention team

About Us:

First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.

Life at FAB:

Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to Grow Stronger. We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization

Career Development:

FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.

Our Values:

At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.

Get notified of similar jobs

We'll send you an email when jobs similar to "Senior Officer, Retention and Indemnities Support (UAE National)" are posted.

Keyword: Senior Officer, Retention and Indemnities Support (UAE National)Location: United Arab Emirates

No spam ever. Unsubscribe with one click anytime. By subscribing, you agree to our privacy policy.

Related Jobs You Might Like

View all jobs →
Wynn Al Marjan Island

Assistant Director - Stewarding

Wynn Al Marjan Island

United Arab Emirates
Full-time
25k-40k AED (Estimated)

About Wynn Al Marjan Island: On schedule to open in the United Arab Emirates in 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theater, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf. About the Position: Wynn Al Marjan Island is currently seeking an Assistant Director to join the resort’s Stewarding team. Responsibilities: Assist and support the Executive Director in planning and overseeing kitchen cleanliness and sanitation activities. Schedule and conduct daily kitchen inspections to ensure compliance with health and fire department regulations. Arrange and supervise the maintenance of all banquet equipment, both stationary and portable. Maintain inventory control and procure equipment and supplies to support the Catering and Culinary Departments within budget. Assist outlet operations with setup and teardown. Handle administrative tasks and staff scheduling. Perform duties assigned by the Executive Director and assume responsibilities in their absence. Support banquet plate-ups, transport and stock items, assist chefs and kitchen staff with various tasks, and coordinate with other departments to meet service needs. Enforce strict cleanliness and hygiene standards in all food preparation and service areas, adhering to HACCP protocols and local regulations. Support the development and implementation of stewarding strategies across all Food & Beverage outlets to ensure consistency and efficiency. Assist in budgeting and forecasting for stewarding operations, including manpower, equipment, and supplies. Identify and source equipment for presentation to leadership, ensuring compliance with procurement processes. Collaborate with Food & Beverage leaders to align cleaning and hygiene strategies with business goals. Interact professionally and positively with department and company team members, management, and contractors. Foster strong relationships, promote team spirit, and ensure effective two-way and multicultural communication. Adhere to company policies and procedures and comply with the Code of Conduct. Maintain a well-mannered and well-groomed appearance at all times, in line with department and company standards. Any other duty as assigned. About You: The minimum educational qualification required is completion of secondary school; higher academic credentials are considered an asset. Due to gaming operations and associated regulatory requirements, the minimum age for employment is 21 years. Minimum of 10 years of experience in a leadership role within the 5-star hotel industry or integrated resort, of which at least 8 years must be in stewarding operations across multi-outlet or chain food and beverage environments. Strong understanding of Food & Beverage operations, cleaning chemicals, kitchen and service equipment. Knowledge of the correct use, handling, and storage of cleaning chemicals. Proficiency in MS Office and hotel operating systems. Food hygiene and fire safety compliance certifications are advantageous. Effective communication, leadership, and crisis management skills. Ability to work in a fast-paced environment with rotational shifts. Positive attitude and strong work ethic. Physically fit and capable of cleaning high areas, handling large equipment, and lifting heavy equipment. Good interpersonal skills. Team player who responds quickly to demands and thrives in a high-pressure work environment. Flexible with work schedules and able to work in shifts based on business needs.

View Details →
Wynn Al Marjan Island

Software Engineer - Applications & Digital Products

Wynn Al Marjan Island

United Arab Emirates
Full-time
Competitive salary and benefits package (Estimated)

About Wynn Al Marjan Island: On schedule to open in the United Arab Emirates in 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf About the Position: Wynn Al Marjan Island is currently seeking a Software Engineer to join the IT Applications & Digital Products team Responsibilities: Design and develop cutting-edge services that transform the hospitality industry in the UAE using clean, well-tested code Participate in system design, code reviews, and architecture discussions, providing constructive feedback Ensure high standards of reliability, performance, security, scalability, and cost efficiency through reviews and testing Build service observability using metrics, dashboards, logging, and alerting to ensure operational visibility Lead and promote engineering best practices to continuously improve quality, delivery, and maintainability Manage incidents, problems, and changes effectively, including prioritization, escalation, root cause analysis, and resolution Drive automation and productivity improvements while communicating confidently and professionally with global technology and operations partners About You: The ideal candidate for this position will have the following experience and qualifications: 5+ years’ experience in software engineering using modern languages (C#, Java, Go, Python) 2+ years' proficiency in .NET/C# Skilled in distributed system architecture: microservices, event-driven design, and REST APIs Cloud platform experience (Azure, AWS) Strong knowledge of PostgreSQL and Redis Proficient in automated end-to-end testing Extensive experience with Docker, Terraform, IaC, Kubernetes, and familiarity with monitoring tools (Kibana, DataDog, NewRelic) About Wynn Al Marjan Island’s Benefits: We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.

View Details →
Wynn Al Marjan Island

Agent - Call Center Operations

Wynn Al Marjan Island

United Arab Emirates
Full-time
Unspecified, competitive based on experience (Estimated)

About Wynn Al Marjan Island: On schedule to open in the United Arab Emirates in 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf. About the Position: Wynn Al Marjan Island is currently seeking an Agent to join the resort’s Call Center Operations team. Responsibilities: Answer incoming calls promptly and professionally, following brand standards. Assist guests with room reservations, service requests, and general inquiries. Coordinate with internal departments to fulfill guest needs efficiently. Provide accurate information about hotel services, amenities, and local attractions. Handle guest complaints or concerns with empathy and escalate when necessary. Maintain detailed records of calls, requests, and follow-ups. Process wake-up calls, room service orders, and special arrangements. Ensure confidentiality and security of guest information. Ensure qualitative Forbes Five Star standards are delivered. Support front desk operations during peak hours or special events. Stay updated on property policies, promotions, and procedures. About You: Previous experience in a call center or customer service role preferred. Strong verbal communication and listening skills. Ability to multitask and work in a fast-paced environment. Proficiency in Microsoft Office and property management systems. Fluency in English; additional languages are a plus. Professional phone etiquette and customer-focused attitude. Shift-based schedule including weekends, holidays, and evenings. Primarily desk-based with extended periods of phone use. About Wynn Al Marjan Island’s Benefits: We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.

View Details →
HomeJobsSign In