Sales Associate

Position Objective

• Represent the brand by maximizing sales.
• Provide exceptional customer service.
• Perform store maintenance duties.
• Adhere to visual presentation standards.

Key Responsibilities

Customer Service:

• Greet customers and assist them in selecting products.
• Convert window shoppers to buyers.
• Promote the Club Apparel Loyalty Program.
• Serve customers with high standards.
• Maintain product knowledge.

Grooming / Attitude / Knowledge:

• Be presentable and well-groomed.
• Be flexible to work extended hours.
• Possess up-to-date product knowledge.

Merchandise:

• Ensure stock is well-displayed.
• Follow VM guidelines.
• Record inventory inward/outward.

Process:

• Handle the POS / Billing Counter efficiently.
• Tally money in the cash till.
• Issue receipts / refunds / change correctly.
• Process payments by cash/credit cards/vouchers.
• Maintain store security.
• Adhere to SOP & Loss Prevention Policies.