Sales Associate

Position Objective

• Responsible for representing the brand and maximizing sales.
• Perform operational duties including store maintenance and visual presentation.

Key Responsibilities

Customer Service

• Greet customers and assist with product selection.
• Convert window shoppers into buyers.
• Promote the Club Apparel Loyalty Program.
• Serve customers to the highest standards.
• Stay updated on group brands for suggestive selling.

Grooming / Attitude / Knowledge

• Maintain a presentable and well-groomed appearance.
• Be flexible to work extended hours during sales periods.
• Possess up-to-date product knowledge.

Merchandise

• Ensure stock is laid out attractively as per norms.
• Follow VM guidelines and stock clearance norms.
• Record inventory inward/outward.

Process

• Handle POS (Point of Sale) / Billing efficiently.
• Tally cash till at shift start/end.
• Issue receipts/refunds/change correctly.
• Process payments.
• Maintain security awareness.
• Adhere to SOP & Loss Prevention Policies.