Medical Assistant - Medina Office

About Apex Skin

We are Apex Skin, and our mission is to provide the highest quality dermatology and dermatologic surgery care to patients across Northeast Ohio with promptness, compassion, and excellence. We pride ourselves on delivering exceptional patient experiences, offering same-day appointments, and serving our communities through education and meaningful care. Our team is dedicated to creating a supportive, patient-focused environment where excellence, empathy, and teamwork thrive.

Position Overview

Apex Skin is a physician-led and rapidly growing dermatology practice committed to delivering exceptional patient experiences. We are seeking a talented and motivated Medical Assistant to support our providers with both clinical and administrative tasks at our Medina office. This role includes rooming patients, assisting with dermatologic procedures, documenting in the EMR as a clinical scribe, supporting patient education, and performing front office duties as needed.

Compensation & Schedule

• Compensation Range: $18.00 - $22.00/hr
• Schedule: Full-time (40 hours per week)
• One Saturday per month, as needed for patient scheduling
• Daytime clinical hours with occasional variations based on provider or patient needs

Essential Functions

• Escort patients to exam rooms, obtain vital signs, collect short histories, and update medication lists
• Prepare exam rooms based on scheduled procedures and anticipate provider needs
• Assist providers with biopsies, excisions, surgical procedures, and other dermatologic treatments
• Scribe for providers during patient visits, accurately documenting clinical notes, treatments, diagnoses, and patient instructions directly into the EMR in real time
• Maintain and update patient records, charts, and EMR documentation to meet compliance standards
• Educate patients regarding provider instructions, treatment plans, post-procedure care, and medication usage
• Monitor and complete lab documentation, biopsy/culture logs, telephone encounters, and task queues in the EMR
• Handle clinical phone calls, follow up on biopsy results, and communicate with patients under provider direction
• Perform autoclave procedures, maintain sterility standards, and complete quality control checks
• Complete assigned administrative tasks such as scheduling appointments, scanning documents, answering phones, and processing prior authorizations
• Travel to nearby Apex Skin locations as needed to support clinical operations

Qualifications

• Strong communication and interpersonal skills
• Ability to multitask, stay organized, and manage time effectively
• Customer service mindset with professionalism and patient focus
• Proficiency in basic computer software, medical terminology, and EMR documentation
• Ability to document clinical information accurately as a scribe (training provided)
• 2+ years of Medical Assistant experience preferred (dermatology experience is a plus)
• Active CMA, RMA, or Medical Assistant certification preferred, or willingness to obtain certification
• Bachelor's degree or equivalent experience in a relevant field preferred, but not required
• Prior clinical scribe experience is helpful, but not required

Career Growth Opportunities

• Surgical or Mohs assistant roles
• Aesthetic support roles (laser, cosmetic procedures)
• Lead MA or clinical trainer responsibilities
• Cross-training in reception, lab coordination, or clinical support
• Supervisory or clinical operations pathways over time

Physical Requirements & Work Environment

• Prolonged periods of standing, walking, and sitting
• Frequent use of hands and fingers for typing and instrument handling