Junior Sales Support & Account Specialist

About the Role

We are seeking a motivated and detail-oriented Junior Sales Support & Account Specialist to join our commercial team and support the day-to-day coordination of customer orders, sales operations, and account support activities across the GCC and international markets. This is an excellent opportunity for someone looking to build a career in commercial operations within the flavour and F&B industry.

Working closely with our Sales Support & Account Specialist, you will receive hands-on training and mentorship while progressively learning our internal systems, commercial processes, and cross-functional ways of working.

Your Mission

Working in partnership with the Sales, Sales Support, R&D, and Logistics team, you will be responsible for:

• Supporting Order Management: Assist in coordinating customer orders by entering orders into the system, monitoring progress, maintaining accurate records, and communicating timely updates.
• Coordinating Sample Logistics: Support the preparation, documentation, shipment, and tracking of customer samples while ensuring timely follow-ups with courier partners and customers.
• Maintaining Commercial Systems & Data: Assist in maintaining accurate customer information by supporting CRM administration, creating customer accounts, updating records, and ensuring data integrity.
• Learning Commercial Processes: Work closely with the Sales Support & Account Specialist to gain hands-on experience in our commercial operations.
• Supporting Office & Commercial Operations: Contribute to the smooth day-to-day running of the commercial function and general office operations.

Minimum Qualifications

• Bachelor's degree in Business Administration, Commerce, Marketing, or a related field.
• 1–3 years of experience in Sales Support, Sales Administration, Commercial Support, Account Coordination, or a similar role within a B2B commercial environment.
• Excellent organizational skills with strong attention to detail and ability to manage multiple priorities.
• Proactive, adaptable, and eager to learn.
• Exceptional communication skills in English. Any other language is an asset.
• Strong digital proficiency and ability to quickly learn new tools and systems.

Preferred Qualifications

• Experience using CRM.
• Experience supporting order management.
• Familiarity with international courier documentation and GCC shipping regulations.
• Knowledge of the flavour, food ingredients, or food manufacturing industry.

Why You'll Love Working Here

• Exciting tasks in an internationally operating, growing family business with flat hierarchies.
• Responsibility from day one in a company that encourages personal responsibility and growth.
• 30 days paid vacation per year.
• 4 weeks of remote work annually (internationally).
• Annual flight allowance for full-time expats (after one year).
• Flexible working hours and a hybrid working model.
• Option to swap one Islamic holiday for a cultural or religious day of your choice.
• Regular company events and paid team dinners or activities.
• Comprehensive private group health insurance.
• Ongoing learning and development support, including internal trainings, role-specific courses, and LinkedIn Learning access.

Our Process

1. Initial screening with recruiter.
2. Technical interview(s) with hiring manager.
3. Challenge (task-based).

About Arethia

At Arethia, we fuse our long-standing reputation with a continual push for progress. We are a leading flavour and fragrance company operating internationally.