Arethia

Junior Sales Support & Account Specialist

Arethia

About the RoleWe are seeking a motivated and detail-oriented Junior Sales Support & Account Specialist to join our commercial team and support the day-to-day coordination of customer orders, sales operations, and account support activities across the GCC and international markets. This is an excellent opportunity for someone looking to build a career in commercial operations within the flavour and F&B industry.Working closely with our Sales Support & Account Specialist, you will receive hands-on training and mentorship while progressively learning our internal systems, commercial processes, and cross-functional ways of working.Your MissionWorking in partnership with the Sales, Sales Support, R&D, and Logistics team, you will be responsible for:Supporting Order Management: Assist in coordinating customer orders by entering orders into the system, monitoring progress, maintaining accurate records, and communicating timely updates.Coordinating Sample Logistics: Support the preparation, documentation, shipment, and tracking of customer samples while ensuring timely follow-ups with courier partners and customers.Maintaining Commercial Systems & Data: Assist in maintaining accurate customer information by supporting CRM administration, creating customer accounts, updating records, and ensuring data integrity.Learning Commercial Processes: Work closely with the Sales Support & Account Specialist to gain hands-on experience in our commercial operations.Supporting Office & Commercial Operations: Contribute to the smooth day-to-day running of the commercial function and general office operations.Minimum QualificationsBachelor's degree in Business Administration, Commerce, Marketing, or a related field.1–3 years of experience in Sales Support, Sales Administration, Commercial Support, Account Coordination, or a similar role within a B2B commercial environment.Excellent organizational skills with strong attention to detail and ability to manage multiple priorities.Proactive, adaptable, and eager to learn.Exceptional communication skills in English. Any other language is an asset.Strong digital proficiency and ability to quickly learn new tools and systems.Preferred QualificationsExperience using CRM.Experience supporting order management.Familiarity with international courier documentation and GCC shipping regulations.Knowledge of the flavour, food ingredients, or food manufacturing industry.Why You'll Love Working HereExciting tasks in an internationally operating, growing family business with flat hierarchies.Responsibility from day one in a company that encourages personal responsibility and growth.30 days paid vacation per year.4 weeks of remote work annually (internationally).Annual flight allowance for full-time expats (after one year).Flexible working hours and a hybrid working model.Option to swap one Islamic holiday for a cultural or religious day of your choice.Regular company events and paid team dinners or activities.Comprehensive private group health insurance.Ongoing learning and development support, including internal trainings, role-specific courses, and LinkedIn Learning access.Our ProcessInitial screening with recruiter.Technical interview(s) with hiring manager.Challenge (task-based).About ArethiaAt Arethia, we fuse our long-standing reputation with a continual push for progress. We are a leading flavour and fragrance company operating internationally.