Intern
Apparel GroupJob Description
Position Objective
- Represent the brand, maximize sales through excellent customer service and retail experience.
- Perform operational duties, store maintenance, and maintain visual presentation standards.
Key Responsibilities
Customer Service:
- Greet customers and assist them in selecting products.
- Convert window shoppers to buyers.
- Promote the Club Apparel Loyalty Program.
- Serve customers with high standards and follow selling guidelines.
- Maintain up-to-date knowledge of the group's brands for suggestive selling.
Grooming / Attitude / Knowledge:
- Maintain a presentable and well-groomed appearance.
- Be flexible to work extended hours during sales.
- Possess up-to-date product knowledge.
Merchandise:
- Ensure all stock is attractively laid out and displayed.
- Follow VM guidelines and maintain stock norms.
- Record inventory inward/outward.
Process:
- Handle the POS efficiently.
- Tally money in the cash till.
- Issue receipts/refunds/change correctly.
- Process payments by cash/credit cards/vouchers/automatic debits.
- Ensure store security and vigilance.
- Adhere to SOP & Loss Prevention Policies.
- Maintain confidentiality of sales figures.
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