Job Description
Job Description:
In this role, you will own day-to-day support and enablement for customers evaluating Lumotive dev kits. This role is the frontline interface for early-stage customers and plays a key role in moving them toward adoption.
Responsibilities:
- Support LiDAR dev kit customers during evaluation phase, including setup, configuration, and integration
- Provide sample datasets and guidance on sensor usage and modes
- Conduct and support basic testing and joint customer evaluations (remote/on-site)
- Troubleshoot common issues in integration and usage
- Maintain clear communication with customers to drive progress and avoid stalls
- Collaborate with internal teams to escalate and resolve issues
Qualifications:
- Bachelor’s degree in Engineering, Electrical, Computer Science or related
- 1–3 years of hands-on engineering experience
- Background in electrical engineering, optics, robotics, or related fields
- Comfortable with basic debugging (hardware/software) and scripting / data handling (Python, ROS is a plus)
- Strong English communication skills and ability to work with customers
- Comfortable to work in a fast paced start up environment
- Exposure to LiDAR / 3D sensing and robotics or perception systems is preferred
- Candidates must be Omani Nationals
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