Little Thinking Minds

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About Little Thinking Minds

About Little Thinking Minds

Little Thinking Minds is a visionary leader in the educational technology (EdTech) sector, dedicated to transforming K-12 learning across the Middle East and beyond. Founded on the principle of making high-quality, engaging education accessible to every child, we specialize in developing innovative digital learning solutions with a strong focus on Arabic content. Our platform empowers students, educators, and parents alike, fostering a love for learning and critical thinking skills through interactive tools, rich multimedia, and personalized educational journeys. We believe that technology, when thoughtfully applied, can unlock every child's potential and prepare them for a future where knowledge is power.

Our Culture: Innovate, Collaborate, Impact

At Little Thinking Minds, we cultivate a vibrant and forward-thinking work environment where creativity thrives and every voice is valued. Our culture is built on a shared passion for education and a collective drive to make a tangible difference in the lives of young learners. We champion:

  • Innovation: We constantly challenge the status quo, exploring new technologies and pedagogical approaches to deliver unparalleled learning experiences.
  • Collaboration: We believe in the power of teamwork, fostering an open environment where diverse ideas converge to create groundbreaking solutions.
  • Impact: Our work directly contributes to shaping future generations, and we take immense pride in the positive influence we have on millions of students.
  • Growth: We are committed to the professional and personal development of our team members, offering opportunities for continuous learning and career advancement.
  • Empathy: Understanding the needs of our users – students, teachers, and parents – is at the core of our product development and team interactions.

Why Join Little Thinking Minds?

Working at Little Thinking Minds isn't just a job; it's a mission. If you're looking for an opportunity to combine your passion for technology with a desire to create a lasting impact, you've found your home. Here, you'll be part of a dynamic, supportive team pushing the boundaries of EdTech. You'll contribute to products that genuinely make a difference, helping children develop essential skills and unlock their full potential. We offer a challenging yet rewarding environment, competitive benefits, and the chance to grow with a company that is truly changing the world of education, one student at a time. Join us and help build the future of learning!

Open Positions

Customer Success Manager

Little Thinking Minds

Doha
Full-time
10k-18k QAR per month

About Us:Building on this global mission to revolutionize education, Little Thinking Minds is transforming Arabic literacy for the future. As a premier K-12 digital literacy platform across the MENA region and beyond, Little Thinking Minds offers a suite of award-winning tools, interactive content, and gamified experiences designed to make learning Arabic exciting and impactful. Through adaptive learning platforms and dedicated teacher-support resources, they bridge critical literacy gaps and inspire a lifelong love for reading by providing continuous visibility into student progress to support and celebrate their learning journey.Your Team:CSMs at Little Thinking Minds work directly with customers to drive value for educators in a hands-on way. You’ll also collaborate cross functionally with our Support, Product, Engineering, Content and Finance teams on escalating issues, discovering trends, and more.Your Role:A CSM at LTM owns the post-sales relationship with schools and school groups to ensure we are delivering on the value and promise of Seesaw/LTM solutions for educators, students, and families. Not only do we direct customers to value throughout the year, we manage subscription renewals and expansions. CSMs at LTM understand how to serve and sell into the K-12 education market.Your Responsibilities:Act as the main point of contact for assigned schools and partnersBuild strong, long-term relationships and ensure customer satisfaction and adoptionOwn the renewal and expansion process for your portfolioUnderstand school budgets and procurement processesConduct monthly check-in calls and onsite meetings with schoolsMonitor usage and, if usage is low, proactively schedule meetings to improve adoption by offering multiple solutions such as:CompetitionsTeacher workshopsParent workshopsIdentify opportunities for expanding usage across grades, departments, or additional productsCollaborate with Sales/Account teams to support upsell and cross-sell opportunitiesPlan and execute the Monthly TRP (Teacher Reward Program)Plan and run Ramadan competitions with schools and support in managing and announcing winnersOrganize and conduct end-of-year ceremonies, including:Managing schedulesVisiting schoolsCoordinating logisticsSupport schools by arranging meetings with Content and Product teams whenever neededCollect feedback from schools and share insights with internal teams

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Company Details

Headquarters: GCC Region
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