Fortinet
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Professional Services Consultant - Qatar
Fortinet
About the Role The Professional Services Consultant works on Customer site, with the aim of providing timely, quality and cost-effective technical services, including vendor expertise during security infrastructure design, deployment, testing and verification, optimization and operation services. Professional Services within Fortinet is an integral part of the support and services organization, as a result the Engineer will collaborate with their assigned Customer and effectively with peers to drive customer satisfaction. This role is for an on-site engagement. The Dedicated Professional Services Engineer works on Customer site, with the aim of providing timely, quality and cost-effective technical services, including vendor expertise during security infrastructure design, deployment, testing and verification, optimization and operation services. The Engineer instills confidence through their technical ability, focused communication skills and structured approach. This role requires a constant focus on improving technical skills through training or on-job learning opportunities. The Engineer needs to be collaborative and build effective working relationships within the Customer and Fortinet to drive success. Responsibilities Assists the Customer during the Think and Build phases of a project. Develops and maintains technical project documentation: high/low level design documentation, method of procedure, test plans, configuration templates and scripts. Provisions, customizes and verifies Fortinet configurations based on recommended and approved design. Tests Fortinet solutions and verifies system behavior. Participates to interoperability/integration testing of devices that interact with Fortinet products. Recommends and Implements Fortinet best practices. Resolves and/or escalates technical issues in a timely fashion. Delivers general knowledge transfer to client staff. Develops and maintains core competency on Fortinet’s product line and technologies. Job Requirements 7 years of experience in LAN/WAN/Network Security Products. Experience with designing and implementing SD-WAN solutions and FortiGate, FortiManager, FortiAnalyzer product families. Experience in complex routing and WAN environments where BGP, OSFP is a requirement. Work experience in maintaining, deploying or designing MPLS networks in particular L3 VPN. Experience in implementing cybersecurity solutions in OT (Operational Technology) environments such as industrial equipments, SCADA systems, HVAC systems, Programmable Logic Controllers (PLCs) or Distributed Control Systems (DCS). Excellent communication and technical documentation skills. Proven ability to work independently as well as in a team in a collaborative environment. Ability to elicit cooperation from a wide variety of sources, including management, clients, and other departments. Positive customer service attitude with excellent soft skills. Education Master's Degree in technical or management discipline and/or equivalent extensive workrelated experience.
Systems Engineer - Oman
Fortinet
About Fortinet From the start, the Fortinet vision has been to deliver broad, truly integrated, high-performance security across the IT infrastructure. Today, we secure the largest enterprises, service providers and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network – today and into the future. We have proven to be a truly innovative technology driven network security company with over 619 registered Global Patents. This is over 3 times more than our closest most innovative competitor! Job Description We are looking for a Systems Engineer to work closely with a sales representative in Oman. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales. Responsibilities Lead all technical aspects of a sales cycle with the Enterprise customers, from the initial RFIs, through to RFPs & RFQs when required. Have the ability to listen and to understand the technical requirements of the customer. Be the primary technical point of contact for the customer(s) and partners. Continuously strive to improve knowledge around the Fortinet products and solutions. Have a strong ability to position Fortinet solutions to the customer. Manage your time effectively when working on multiple deals simultaneously. Maintain accurate activity, contact, and account technical information of all customers and prospects in our CRM (Salesforce). Qualifications Have a high aptitude for security technology. Are currently or have previously worked in a pre-sales engineer role. Can demonstrate your problem solving skills. Understand and can demonstrate your ability to build and maintain customer relationships. Have a strong understanding of RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES Benefits Excellent training and development opportunities. An open working environment. The opportunity to be part of an innovative, collaborative and winning team. A competitive salary and incentive compensation package, including stock awards, health and welfare benefits.
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