Citi
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About Citi
About Citi
Citi is a leading global financial services company that has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. We provide consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.
Why Work at Citi?
At Citi, you’ll be part of a diverse and inclusive team where your contributions are valued. We offer a dynamic and challenging environment where you can learn, grow, and make a real impact on the world. We're committed to fostering a culture of innovation and collaboration, empowering our employees to develop cutting-edge solutions that address the evolving needs of our clients.
- Growth Opportunities: Citi invests in its employees' development through comprehensive training programs, mentorship opportunities, and career advancement paths.
- Competitive Benefits: We offer a comprehensive benefits package that includes health insurance, retirement plans, paid time off, and other perks designed to support our employees' well-being.
- Global Impact: Join a company that is making a difference in communities around the world. Citi is committed to sustainability, social responsibility, and ethical business practices.
- Innovation: Be at the forefront of innovation in the financial services industry. Citi is investing heavily in technology and digital transformation.
Our Culture
Citi is built on a foundation of integrity, teamwork, and respect. We encourage our employees to be themselves, to challenge the status quo, and to collaborate across teams to achieve common goals. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed.
Open Positions
Trade Product Manager
Citi
Role Overview Drive the product management agenda within the country/market. Manage the end-to-end product life cycle for Trade and Working Capital Solutions. Own product strategy, definition, development, and execution. Build and prioritize a product backlog. Define business requirements. Manage associated business processes, risks, and controls. Responsibilities Execute the product strategy in various markets. Identify market opportunities, emerging trends, and client needs. Collaborate with Sales, Operations, Technology, and Compliance. Map out and understand all local regulations. Identify, prioritize, and author product and business requirements. Maintain product documentation, capability grids, policies, and procedures. Act as a subject matter expert. Participate in client meetings. Assist with ongoing product performance and maintenance. Represent customer needs and provide strategic direction. Manage product risk and control. Appropriately assess risk. Qualifications Relevant experience in Product Management and/or Product Development. Demonstrated knowledge and experience with Trade Finance, Working Capital, and Transaction Banking products. Extensive knowledge and understanding of local (GCC) regulations. Working knowledge of different banking systems and practices. Practical experience of multiple business cycles and product flow. Knowledge of industry and competitor products/services across the GCC region. Experience establishing and enhancing a Product controls environment. Experience driving software delivery transformation through Agile practice. Ability to make complex judgments. Developed diplomacy skills. Experience with and confidence in delivering presentations. Education Bachelor’s degree / University degree or equivalent experience. Experience of ideally working in KSA and/or the GCC region. Fluent English; Arabic speaking preferred. Master’s degree preferred.
Applications Support Senior Analyst
Citi
Ensuring Application Stability as a Senior Analyst As an Applications Support Senior Analyst at Citi, your responsibilities will include managing, maintaining, and supporting applications and their operating environments. A key focus will be on ensuring application stability, quality, and functionality against service level expectations. This includes start-of-day checks, continuous monitoring, and regional handover. You'll also perform same-day risk reconciliations and develop and maintain technical support documentation. To maintain operational excellence, see these SRE practices. Start of day checks, continuous monitoring, and regional handover. Perform same day risk reconciliations Develop and maintain technical support documentation. Identifies ways to maximize the potential of the applications used Maximizing Application Potential and Stability The Applications Support Senior Analyst will identify ways to maximize the potential of the applications used, assess the risk and impact of production issues, and escalate them to business and technology management in a timely manner. Ensuring that storage and archiving procedures are in place and functioning correctly is also critical. Reviewing and developing application contingency planning to ensure availability to users is paramount in this role. Assess risk and impact of production issues and escalate to business and technology management in a timely manner. Ensures that storage and archiving procedures are in place and functioning correctly Formulates and defines scope and objectives for complex application enhancements and problem resolution Reviews and develops application contingency planning to ensure availability to users Tools and Technologies for Application Stability The ideal candidate will have experience with a variety of tools and technologies. For example, Unix, Shell scripting, SQL/Oracle, Mongo DB queries, ECS/Openshift /AWS, KAFKA/MQ/SFTP /NDM, App D, SPLUNK, KIBANA, ITRS setup, Grafana, and Autosys. This role requires you to partner with development and production support areas to prioritize bug fixes and support tooling requirements. Participating in application releases, from development, testing, and deployment into production, is essential. Engage in post implementation analysis to ensure successful system design and functionality. You can explore new ways to maintain application stability on the AWS website. Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements. Participate in application releases, from development, testing and deployment into production. Engages in post implementation analysis to ensure successful system design and functionality.
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