Jobs in Manama, Capital Governorate, Bahrain

Applications Support Senior Analyst

Citi

Ensuring Application Stability as a Senior Analyst As an Applications Support Senior Analyst at Citi, your responsibilities will include managing, maintaining, and supporting applications and their operating environments. A key focus will be on ensuring application stability, quality, and functionality against service level expectations. This includes start-of-day checks, continuous monitoring, and regional handover. You'll also perform same-day risk reconciliations and develop and maintain technical support documentation. To maintain operational excellence, see these SRE practices. Start of day checks, continuous monitoring, and regional handover. Perform same day risk reconciliations Develop and maintain technical support documentation. Identifies ways to maximize the potential of the applications used Maximizing Application Potential and Stability The Applications Support Senior Analyst will identify ways to maximize the potential of the applications used, assess the risk and impact of production issues, and escalate them to business and technology management in a timely manner. Ensuring that storage and archiving procedures are in place and functioning correctly is also critical. Reviewing and developing application contingency planning to ensure availability to users is paramount in this role. Assess risk and impact of production issues and escalate to business and technology management in a timely manner. Ensures that storage and archiving procedures are in place and functioning correctly Formulates and defines scope and objectives for complex application enhancements and problem resolution Reviews and develops application contingency planning to ensure availability to users Tools and Technologies for Application Stability The ideal candidate will have experience with a variety of tools and technologies. For example, Unix, Shell scripting, SQL/Oracle, Mongo DB queries, ECS/Openshift /AWS, KAFKA/MQ/SFTP /NDM, App D, SPLUNK, KIBANA, ITRS setup, Grafana, and Autosys. This role requires you to partner with development and production support areas to prioritize bug fixes and support tooling requirements. Participating in application releases, from development, testing, and deployment into production, is essential. Engage in post implementation analysis to ensure successful system design and functionality. You can explore new ways to maintain application stability on the AWS website. Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements. Participate in application releases, from development, testing and deployment into production. Engages in post implementation analysis to ensure successful system design and functionality.