ahlibank SAOG
ahlibank SAOG Recruitment Vitals
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About ahlibank SAOG
Welcome to ahlibank SAOG: A Leader in Omani Banking
ahlibank SAOG stands as a prominent and dynamic financial institution in the Sultanate of Oman, committed to delivering innovative banking solutions and exceptional customer service. Established with a vision to contribute significantly to Oman's economic growth, we have built a reputation for reliability, forward-thinking strategies, and deep engagement with our community. Our journey is marked by continuous evolution, embracing digital transformation, and fostering a customer-centric approach that truly understands and meets the diverse needs of individuals and businesses across the nation.
Our Culture: Innovation, Integrity, and Growth
At the heart of ahlibank SAOG lies a vibrant and supportive culture that champions innovation, integrity, and mutual respect. We believe that our greatest asset is our people, and we strive to create an environment where every employee feels valued, empowered, and inspired to excel. Our culture fosters:
- Collaboration: Encouraging teamwork and open communication across all departments.
- Excellence: Driving a commitment to high standards in service, operations, and professional development.
- Innovation: Embracing new ideas and technologies to stay ahead in a rapidly evolving financial landscape.
- Integrity: Upholding the highest ethical standards and transparency in all our dealings.
- Diversity & Inclusion: Celebrating varied perspectives and backgrounds, believing they enrich our workplace.
Why Choose a Career at ahlibank SAOG?
Joining ahlibank SAOG means becoming part of a forward-thinking organization that invests in its employees' futures. We offer more than just a job; we provide a platform for meaningful career growth and personal development. When you work with us, you benefit from:
- Professional Development: Access to continuous learning programs, workshops, and career advancement opportunities designed to hone your skills and expand your expertise.
- Impactful Work: The chance to contribute to significant projects that shape the financial future of Oman and make a real difference to our customers and the broader community.
- Supportive Environment: A friendly and inclusive workplace where mentorship, support, and work-life balance are prioritized.
- Competitive Rewards: Attractive compensation packages and benefits that recognize and reward your contributions.
- Modern Workplace: Leveraging cutting-edge technology and modern practices to enhance efficiency and foster innovation in banking.
Embark on a rewarding career journey with ahlibank SAOG, where your potential is nurtured, and your contributions are celebrated. Discover how you can grow with a bank that’s committed to excellence and dedicated to building a prosperous future for Oman.
Open Positions
Sales Officer - Izki (Ahli Islamic)
ahlibank SAOG
Summary of Role:The Sales Officer provides Ahli Bank customers with a broad range of financial services that exceed expectations by ensuring each interaction is handled with competence, efficiency, and professionalism. Services are delivered promptly and accurately, resolving any issues seamlessly to create a hassle-free experience. This approach enhances customer satisfaction, fosters long-term relationships, and reinforces Ahli Bank’s commitment to exceptional service and care.Responsibilities:Achieve Individual Sales and Branch Targets: Consistently meet or exceed individual monthly sales targets (90%) and contribute to the branch’s overall sales performance by supporting the team in achieving collective goals (10%).Team Collaboration and Staff Support: Actively contribute as a team player to achieve branch goals based on key performance indicators. Provide guidance and coaching to new staff, helping them assimilate quickly into the bank.Customer Acquisition and Business Development: Contact potential customers daily, both through in-branch and outside sales calls, identifying new business opportunities. Maintain detailed reports on closed deals and customer interactions.Market Awareness and Competitive Analysis: Continuously observe the competition and maintain up-to-date knowledge of the local market position to inform strategic decisions and adjust sales approaches accordingly.Process Adherence and Audit Compliance: Strictly adhere to branch processes and promptly report any deviations to the Senior Personal Banker, ensuring compliance with policies and contributing to a favorable branch audit rating.Service Improvement and Feedback: Provide constructive feedback on products, services, and processes to help reduce cycle times, lower costs, and enhance overall customer satisfaction.Customer Retention and Complaint Resolution: Work to minimize customer attrition and maximize the bank's customer base by improving service levels and resolving complex customer complaints through coordination with other team members.Diverse Customer Handling: Provide high-quality service to customers from diverse demographics, handling inquiries and issues without bias regarding nationality, income, or race.Sales Reporting and Goal Tracking: Attend weekly sales meetings with the branch manager to discuss progress and strategies, report on target achievements, and participate in follow-up meetings to ensure consistent performance improvement.Requirements:Omani nationals onlyDiploma in Business, Finance, or related field (Bachelor’s preferred).5 years of relevant experience in the banking industry.
Relationship Officer - Muscat
ahlibank SAOG
Summary of Role: To manage and grow a portfolio of SME liability accounts by identifying income-generating opportunities, maintaining strong client relationships, and contributing to the Bank’s strategic objectives. The role involves developing business plans, securing deposits, and ensuring adherence to credit and operational policies. Key Responsibilities: Business Development Identify potential clients and develop income-generating opportunities in defined markets and industries. Create and maintain an annual business plan and sales budget for the assigned portfolio. Promote liability products to meet sales targets and contribute to overall branch and departmental performance. Portfolio & Relationship Management Manage a portfolio of SME customers to ensure account profitability and client retention. Conduct regular client reviews and propose solutions that meet customer needs and align with Bank strategy. Maintain high levels of customer satisfaction and handle queries and complaints in a timely manner. Risk and Compliance Ensure compliance with the Bank’s Group Credit Policy, operational guidelines, and regulatory requirements. Monitor account activities, identify risk exposure, and escalate potential issues appropriately. Ensure documentation is accurate and complete for all customer accounts. Operational Excellence Drive continuous improvement through innovation, automation, and digital solutions where needed. Collaborate with internal teams to ensure smooth processing of transactions and service delivery. Maintain accurate records and reports of client activities and performance against targets. Learning & Development Stay updated on Bank products, services, and industry trends. Participate in learning and development initiatives to build professional capabilities. Mentor junior staff and contribute to knowledge sharing across the team. Process Innovation, Automation & Digitalization: Drive continuous process improvement through innovative, automated, and digital solutions once required. Business Control & Governance Ensure adherence to the bank's policies, regulatory requirements, and industry standards in all operational activities. Self/People Development & Continuous Learning: Continually update oneself through knowledge acquisition, on-the-job training, or project involvement; advocate and support others to do the same. Requirements: Omani Nationality only Bachelor's Degree in Business Administration, Finance, Banking, Accounting, Economics, or a related field. Minimum 5 years of banking experience, preferably in SME Banking, Business Banking, or Retail Relationship Management. Experience in liability products, customer acquisition, and portfolio management is preferred.
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