Company Description
We are far more than a worldwide leader. We are more than 240 000 women and men who share something unique. Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences
Yes, we lead the way. But we want to go further, with audacity, with imagination, with passion.
Raffles the Palm
Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the world’s largest manmade island and archipelago. This luxurious five-star hotel with 353 spacious rooms, suites and villas is embellished with hand-crafted Italian touches and offset by carefully selected amenities to complete the atmosphere of elegance. Guests can enjoy panoramic views, a private beach, state of the art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, signature and private restaurants complemented by exquisite banqueting and conference spaces.
When visiting Raffles, guests will discover the individual personality and story offered by the hotel. At the essence of every Raffles is the delivery of thoughtful, personal and discreet service to well-travelled guests. Raffles Hotels & Resorts is an award-winning, luxury international hotel company with a history dating back to 1887 with the opening of Raffles Hotel, Singapore. The portfolio currently comprises nearly twenty luxurious properties, from secluded resorts to city hotels in key locations around the world.
Job Description
This role is responsible for maintaining the overall cleanliness, safety, and smooth operation of all spa facilities while delivering exceptional Guest and Member service. The Spa Attendant ensures that all spa areas are well-prepared, fully stocked, and aligned with the hotel’s high standards of luxury and hospitality.
Reporting to the Spa Supervisor/Manager, responsibilities and essential job functions include:
Maintain cleanliness and functionality of all spa equipment and facilities
Assist in the operation of all spa departments as required
Ensure locker rooms are tidy, stocked, and organized, including toiletries and linens
Check, clean, and restock lockers and locker room vanities regularly
Maintain linen inventory and coordinate with laundry on a scheduled basis
Direct Guests/Members to appointments and assist with spa services
Assist Guests/Members in the proper use of sauna, steam room, whirlpool, and other facilities
Ensure all spa amenities, toiletries, and supplies are available and properly stocked
Follow all Standard Operating Procedures and hotel policies
Maintain accurate records of supplies and inventory for spa operations
Attend departmental meetings to ensure smooth communication and coordination
Follow and enforce all safety procedures and emergency protocols
Ensure compliance with spa and hotel safety standards at all times
Report any equipment or facility issues immediately
Maintain positive working relationships with all spa and hotel departments
Be familiar with spa operations and assist colleagues as needed
Ensure adherence to all spa standards and procedures as outlined in the employee handbook
Ensure the spa facility is always in peak condition
Deliver attentive, professional, and courteous service to all Guests and Members
Prioritize guest safety and satisfaction in all interactions
Qualifications
Minimum 1 year of experience in spa, wellness, or hospitality environment
Knowledge of spa operations and guest service standards preferred
First Aid and CPR Basic Rescuer certification preferred

Job-Category: Wellness & Recreation
Job Type: Permanent
Job Schedule: Full-Time