V2X is seeking a skilled VoIP Engineer to join our team, providing expertise in voice routing communications within medium to large infrastructure. As a VoIP Engineer, you will be instrumental in maintaining and optimizing voice and video call services, ensuring uninterrupted operation for our customers. This position, supporting the OMDAC-SWACA program, offers company-paid housing and transportation, a completion bonus, and a tuition reimbursement program. Your role will be critical in supporting our mission to integrate physical and digital infrastructure.

Our $3.9B company, with 16,000 employees, is committed to tackling complex challenges with integrity, respect, responsibility, and professionalism. As a VoIP Engineer, you will be part of this commitment, ensuring that our communications systems are robust and secure.

Responsibilities of a VoIP Engineer

• Implement new and existing VoIP solutions, including Voice Over Secure Internet Protocol (VoSIP) technology, using industry best practices, such as Cisco Call Manager and Unified Communications systems.
• Manage and maintain Tier 1 Cisco Call Managers, Presence, Unity servers, Session Border Controllers (SBC), and Session Management Edition (SME) on all networks.
• Collaborate with Network Operations Centers (NOC) to ensure VoIP traffic does not interfere with network data traffic.
• Provide expert technical support for Voice & Video networks, services, system upgrades, and equipment purchases.
• Monitor and identify capacity, quality, and performance issues for VoIP traffic to ensure uninterrupted operation of telephony systems.
• Perform regular system maintenance in support of IAVA vulnerabilities and CCRI compliance.
• Execute engineering best practices in network builds, integration, testing, and documentation, adhering to DISA’s Security Technical Implementation Guides (STIGs).
• Ensure that managed technologies are compliant with current DISA Security Technical Implementation Guides (STIGs).
• Create and track network issues/requests using the ServiceNow ticketing system.
• Create, update, and maintain detailed network diagrams.

Qualifications to Become a VoIP Engineer

• Requires an active Secret Clearance.
• Bachelor’s Degree or equivalent experience preferably in Computer Science, MIS, IS, Engineering, or a related field.
• Adherence to DoD 8570.01M, maintaining at least one baseline certification and one computing environment (CE) certification.
• Minimum of five years of experience in administrative, technical work demonstrating the ability to perform technical, managerial, or analytical work.
• Hands-on experience in VoIP technologies in medium to large environments.
• Experience with a customer service-oriented company.

Skills and Technologies for a VoIP Engineer

• Ability to verify that systems are properly configured in accordance with Higher Headquarters, Local, and DISA STIG configuration policies.
• Ability to manage asset documentation for accreditation and authorization.
• Ability to assess networking requirements and provide solutions.
• Expert ability to troubleshoot infrastructure equipment.
• Excellent organizational, interpersonal, written, and verbal communication skills.

Why V2X Needs a Strong VoIP Engineer

At V2X, we are deeply committed to equal employment opportunity and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity. This commitment allows us to leverage differences, encourage innovation, and expand our success in the global marketplace. As a VoIP Engineer, you will play a key role in ensuring the reliability and security of our communication systems.

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