Strategic Account Manager 3
BehavoxJob Description
About Behavox
Behavox is shaping the future for how businesses harness their most important raw material - data. Our mission is bold: Organize enterprise data into actionable information that protects and promotes the business growth of multinational companies around the world.
From managing enterprise risk and compliance to maximizing revenue and value, our data operating platform presents a widespread opportunity to build multilingual, AI/ML-based solutions that activate data for every function within a global enterprise.
About the Role
Behavox's Strategic Account Managers own the full commercial relationship with some of the world's most complex and highly regulated financial institutions. This includes delivery outcomes, commercial performance, executive relationships, and long-term strategic growth across a portfolio of global banks, hedge funds, asset managers, and energy firms operating under the world's most demanding regulatory frameworks.
Clients in this portfolio are building or strengthening unified controls frameworks that bring together communications surveillance, trade surveillance, compliant archiving, and policy management into a single, defensible control system.
Key Responsibilities
- Own the full commercial relationship with portfolio accounts including global banks, hedge funds, asset managers, and energy firms
- Manage all renewals across the portfolio, build retention strategy, lead negotiations, and close deals
- Accurately forecast ARR churn risk and develop mitigation plans
- Drive inbound expansion deals independently in collaboration with Account Executives
- Lead executive business reviews focused on compliance posture, regulatory risk, control maturity, and platform value
- Own ticket triage, escalation, and resolution for accounts
- Navigate complex organizational structures involving Heads of Surveillance, compliance analysts, technology teams, and operations teams
- Manage both executive-level strategic relationships and working-level practitioner relationships simultaneously
What You'll Bring
- Enterprise compliance technology and unified controls frameworks - Deep working knowledge of how communications surveillance, trade surveillance, compliant archiving, and policy management converge into a single control system at regulated financial institutions
- Financial services regulatory environment - Understands the regulatory obligations driving client demand across global banking, hedge fund, asset management, and energy sectors
- Multi-stakeholder account management across regulated financial institutions - Navigates complex organizational structures
- Commercial lifecycle management for enterprise SaaS - Owns the full renewal and expansion cycle: retention strategy, churn forecasting, negotiation, close, and pipeline development
- Escalation management and operational accountability
Work Arrangement
This is a hybrid position based out of our Dubai office.
Get notified of similar jobs
We'll send you an email when jobs similar to "Strategic Account Manager 3" are posted.
Related Jobs You Might Like
View all jobs →Founding Product Designer
Murphy AI
About Murphy AIMurphy AI deploys voice AI agents that help banks collect debt. We've built a fully-fledged platform designed to optimize recovery rates while maintaining respectful and personalized communication. Our AI-powered agents adapt instantly, engaging with debtors across voice, messengers, email and SMS to maximize results while preserving trust.We're live with Santander, Revolut, BBVA and dozens of other banks. As a fast-growing startup that has made an impact within less than a year, we are building a talented team to scale our operations and drive our vision forward.About the RoleWe're looking for a Founding Product Designer to own how Murphy's product looks, feels and works. Today it's a stack of powerful internal tools — you'll turn it into a product people love. This is a founding design seat on the most advanced AI product in a $300B+ market: you own the craft, and the category is your ceiling.What You'll DoBuild and own the design system — the whole product experience is yours, and you set the bar for everyone who ships it.Turn a stack of tools into one product: back office, front office and agent-config tool merged into a single product an operator loves.Turn complexity into a simple UX to configure agents, monitor thousands of live calls and manage workflows.Turn a service into a product — design the self-service experience that lets customers set up and run their own agents.Prototype with AI, not mock-ups: build real, working prototypes wired to live data, ship them, and iterate.Dive deep, problem solve, and design solutions that fix root causes elegantly.Who You AreA designer who builds — you've taken product design 0→1 and shipped real, high-craft interfaces.You have great taste — you know what a WOW product looks like, and you can build one.You own outcomes and never settle — you turn fuzzy problems into crisp, shipped interfaces.AI-native and ruthless on quality — you reach for AI to automate by default and control quality rigorously.You have strong experience in desktop web B2B products with complex workflows.You don't need a collections or fintech background — you pick up domains cold and fast.What We OfferSalary at the top of the benchmark.Fair equity with enormous upside potential.Real ownership — Murphy's strategy is yours to drive.Small team, high autonomy, and outsized impact.The founding team's direct attention.Hybrid & flexible: 3 days a week at the office, 2 days remote.
Founder's Associate
Murphy AI
About Murphy AIMurphy AI deploys voice AI agents that help banks collect debt. We've built a fully-fledged platform designed to optimize recovery rates while maintaining respectful and personalized communication. Our AI-powered agents adapt instantly, engaging with debtors across voice, messengers, email, and SMS to maximize results while preserving trust.We're live with Santander, Revolut, BBVA, and dozens of others. We've proven the product in large-scale pilots with top-tier banks — now we're scaling fast across markets and new businesses.About the RoleWe're looking for a Founder's Associate to work directly alongside the founders on whatever matters most — the next strategic bet, new business process, or org transformation. This isn't a support role — you own real outcomes end to end. It's a founder's right hand across the whole company, with outsized leverage over where it goes.What You'll DoRun the high-stakes special projects: the fundraise, the competitive teardown, the make-or-break bank deal, the key hire.Do the research that shapes where the company goes — markets, competitors, regulation, new opportunities.Turn strategy into shipped reality — take a bet from thesis and sizing to live and working.Get hands-on with operations and ruthlessly fix bottlenecks that prevent the company from growing.Dive deep and problem solve — get to the root of complex, ambiguous problems and design elegant solutions.Who You AreA highly analytical and creative generalist who has solved hard problems elegantly and executed fast.You own outcomes and never settle — you turn ambiguity into a clear plan and hold a high quality bar under speed.Top of your class at a top university, with a champion's philosophy and impeccable execution.Obsessed with solving hard problems — your hobby, not just your work. STEM olympiad or competition winners encouraged.AI-native and ruthless on quality — more productive than a team of 12, but you never let sloppy AI through.You don't need any work experience — you want the best springboard there is.What We OfferSalary at the top of the benchmark.Fair equity with enormous upside potential.Real ownership — Murphy's strategy is yours to drive.Small team, high autonomy, and outsized impact.The founding team's direct attention.A category with a $300B+ industry behind it.Hybrid & Flexible: 3 days/week at office, 2 days remote.
IT Operations Officer - Core Banking
VAM Systems
Job DescriptionWe are currently looking for an IT Operations Officer for our UAE operations with the following terms and conditions.Key Skills & QualificationsBachelor's degree in Information Technology, Computer Science, or a related field.3-5 years of experience in IT Operations, Banking Operations, or Infrastructure Support.Knowledge of banking systems such as FCUBS, T24, Way4, DCMS and UAECB Applications.Experience with Windows Server, Active Directory, Networking, VPN, MPLS, and Microsoft 365.Strong troubleshooting, incident management, and vendor coordination skills.Good communication, documentation, and reporting abilities.Core CompetenciesIT Operations ManagementBanking Systems SupportInfrastructure & Network AdministrationIncident & Problem ManagementVendor CoordinationBusiness Continuity & Disaster Recovery SupportAnalytical & Troubleshooting SkillsCustomer Service OrientationAbility to work under pressure and outside business hours when required.Operational Support CoverageProvide after-hours and on-call support for end users and customers to ensure timely resolution of critical IT and banking operation issues outside normal business hours.Respond to and troubleshoot production incidents, system outages, application failures, and urgent service requests.Coordinate with internal teams, vendors, and service providers during critical incidents to minimize service disruption and ensure business continuity.End User SupportPerform routine server health checks, system monitoring, and patch management activities.Support Active Directory, Microsoft 365, Azure, Intune, and Windows environments.Manage user accounts, access requests, and application support activities.Provide Level 1 & 2 support for end users, desktops, laptops, printers, and peripherals.Coordinate with vendors and support teams to resolve infrastructure and application-related issues.Infrastructure & Network SupportSupport and maintain Main Data Center (DC) and Disaster Recovery (DR) site infrastructure.Install, configure, upgrade, and troubleshoot routers, switches, and network devices.Monitor and maintain MPLS, WAN, VPN, and branch network connectivity.Coordinate with telecom providers and service providers for circuit provisioning, upgrades, and incident resolution.Maintain network documentation, operational procedures, and technical records.Support branch IT infrastructure across Abu Dhabi, Dubai, Sharjah, and Ras Al Khaimah locations.Maintain and manage IT asset inventory, including tracking, deployment, replacement, and disposal of IT equipment.Perform network cable patching, structured cabling activities, and connectivity troubleshooting within Data Centers, communication rooms, and branch locations.Install, configure, and support Cisco IP telephony devices, including user provisioning, extensions, and basic Call Manager administration.Support Cisco Voice and Unified Communications infrastructure and coordinate with vendors for telephony-related incidents and upgrades.Terms and ConditionsJoining time frame: Maximum 4 weeks