Sales Administration Manager-Automotive

Job Overview

First Motors is currently seeking an experienced and highly organised Sales Administration Manager to join our thriving automotive division. The ideal candidate will be a meticulous and proactive professional with significant experience in the automotive sector. You will be responsible for leading our sales administration team, ensuring the smooth and efficient processing of all vehicle sales. This role is critical to supporting our sales department and maintaining our high standards of customer satisfaction and operational excellence.

Responsibilities

• Lead, manage, and mentor the sales administration team, overseeing daily operations and conducting performance reviews.
• Supervise the end-to-end sales administration process, from initial order entry and contract generation to final vehicle handover.
• Ensure all sales documentation, including financial agreements, registration forms, and invoices, is completed accurately and complies with all legal and company standards.
• Develop, implement, and refine administrative processes to improve efficiency and support the sales team effectively.
• Manage the integrity of data within the CRM and other company systems, ensuring all records are up-to-date.
• Prepare and present detailed sales reports, forecasts, and performance analyses for senior management.
• Act as a key liaison between the sales department and other internal teams, such as finance, logistics, and after-sales, to guarantee a seamless workflow.
• Handle escalated customer enquiries and resolve any administrative issues promptly and professionally.
• Monitor vehicle inventory and coordinate with the relevant departments to ensure optimal stock levels.

Qualifications

• Proven experience as a Sales Administration Manager or in a senior administrative role, specifically within the automotive industry, is essential.
• Strong leadership skills with demonstrable experience in managing and developing a team.
• Exceptional organisational, multitasking, and time-management skills.
• Excellent attention to detail and a commitment to accuracy in all tasks.
• Proficiency in the MS Office Suite, particularly Excel, and experience with CRM software.
• Outstanding written and verbal communication skills in English.
• A proactive approach to problem-solving and the ability to work effectively under pressure.
• A bachelor’s degree in Business Administration or a related field is highly desirable.
• Knowledge of the Bahraini automotive market and regulations would be a significant advantage.