Rider Quality Support
Delivery HeroJob Description
Company Description
Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job Description
- Conduct on-ground rider audits to ensure compliance with hygiene, appearance, uniform, and behavior standards.
- Manage crowd control during peak hours, promotional events, and high-traffic locations to ensure smooth operations.
- Handle de-escalation between riders, vendors, and customers, providing quick, professional resolutions to prevent escalation of conflicts.
- Support vendor relations by addressing operational challenges, acting as a liaison for smoother processes.
- Provide real-time updates on on-ground issues to relevant internal teams for swift resolution.
- Deliver safety training refreshers and updates to riders, ensuring alignment with company guidelines.
- Participate in special projects aimed at operational improvement, rider experience enhancement, or safety campaigns.
Qualifications
- Experience working in delivery, operations, or rider checks is a plus.
- Able to speak clearly and deal with people in a polite and professional way.
- Can handle difficult situations calmly and help solve problems on-ground.
- Capable of supporting on-ground operations during peak hours.
- Responsible and careful when doing checks and following company rules.
- Knows basic safety and hygiene rules (good to have, but not a must).
Get notified of similar jobs
We'll send you an email when jobs similar to "Rider Quality Support" are posted.
Related Jobs You Might Like
View all jobs →Required Admin Executive
TestHiring
Summary The Admin Executive plays a vital role in ensuring the smooth and efficient operation of school administrative functions within a professional educational environment. This position requires a detail-oriented and proactive individual who excels in organizing office workflows, managing confidential records, and supporting staff and management through effective communication and coordination. The ideal candidate will contribute to maintaining a well-structured, productive, and organized workplace by managing daily administrative tasks, supporting internal operations, and ensuring compliance with record-keeping standards. Responsibilities Manage daily office administration to support seamless school operations Maintain accurate staff files, student records, and key administrative documents Handle emails, phone calls, official correspondence, and scheduling of meetings and appointments Coordinate calendars, internal communications, and cross-departmental activities Prepare reports, spreadsheets, and documents using MS Office and Google Workspace Monitor office supplies and ensure an organized, efficient work environment Provide administrative support to management and school staff as needed Maintain secure and systematic filing processes while safeguarding confidential information Assist with day-to-day activities to promote productivity and operational effectiveness Requirements 2 to 5 years of experience in administration, office coordination, or a similar role Bachelor’s Degree in Business Administration, Accounts, Commerce, or a related field (preferred) Proficient in Microsoft Office Suite, particularly Excel and Word Experience with Google Workspace tools such as Google Docs and Sheets Strong communication, organizational, and multitasking abilities Ability to work independently and manage competing priorities effectively Fluent in English (essential) Arabic language proficiency considered an advantage Prior experience in a school or educational institution is a plus
Required Executive Secretary
TestHiring
Summary The Executive Secretary plays a critical role in supporting the Chairman and senior management team by ensuring seamless executive operations, effective communication, and meticulous administrative coordination. This position demands a high level of professionalism, discretion, and organizational excellence in managing complex schedules, confidential information, and high-level business activities. The ideal candidate will be a proactive, detail-oriented professional capable of handling multiple priorities with accuracy and efficiency in a fast-paced corporate environment. Responsibilities Manage the Chairman’s daily calendar, appointments, meetings, and travel schedules Coordinate local and international travel arrangements, hotel bookings, and detailed itineraries Prepare reports, presentations, meeting minutes, business correspondence, and confidential documents Serve as the primary liaison between the Chairman and internal departments, clients, and external partners Follow up on key tasks, approvals, and executive action points to ensure timely execution Organize board meetings, management meetings, and executive communications with precision Maintain secure, confidential files and company records in a well-structured system Support daily executive office operations and assist with special projects as needed Handle sensitive information with the utmost professionalism, accuracy, and discretion Ensure efficient coordination within the executive office and maintain a productive workflow Requirements Proven experience as an Executive Secretary, Executive Assistant, Personal Assistant, or in a similar administrative role Excellent written and verbal communication skills in English Arabic language proficiency considered an added advantage Strong organizational and multitasking capabilities Ability to work independently and manage tasks effectively under pressure Professional demeanor, strong interpersonal skills, and exceptional attention to detail Proficiency in MS Office applications including Word, Excel, PowerPoint, and Outlook Demonstrated ability to maintain confidentiality and uphold the highest standards of professionalism
Housekeeping Attendant
Marriott
Position Summary Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. Ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. About The Ritz-Carlton At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. We pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.