Ground Operation Team Member
NinjaJob Description
About the Role
The Ground Operation Team Member supports daily last mile delivery operations by receiving, organizing, verifying, and handing over orders to riders and drivers. The role ensures smooth and timely dispatch, maintains a safe and organized hub, and escalates operational issues when required.
Key Responsibilities
- Receive, organize, verify, and hand over orders to riders and drivers
- Ensure smooth and timely dispatch of deliveries
- Maintain a safe and organized hub environment
- Support peak-demand operations
- Escalate operational issues when required
- Coordinate with Ground Operation Supervisors, Order Care, Acquisition, and warehouse teams
Qualifications
- High school diploma or equivalent
- 0–2 years of experience in logistics, delivery, warehousing, or operations; fresh graduates are welcome
Required Skills
- Ability to work flexible shifts, including evenings, weekends, and holidays
- Basic computer skills
- Good attention to detail and time management
- Ability to work in a fast-paced environment
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