Fraud Monitoring Analyst(Risk Management) - Banking

Job Description

• Monitor constantly customer’s transactional records to identify unauthorized transactions and fraudulent accounts based on the alerts generated in the fraud management system.
• Action Alerts on assigned queue as per service level agreement to reduce potential losses.
• Handle/ Resolve incoming fraud reporting from customer as per service level agreement to reduce potential losses.
• understanding on various fraud type & Responsibility of taking up role in Fraud Monitoring
• ability to communicate in Arabic and English with customer & Fraud Risk Management on the Fraud findings.
• willingness to work 24/7 shift role