F&B Assistant Marketing Manager
MarriottJob Description
Your Role as F&B Assistant Marketing Manager
As an F&B Assistant Marketing Manager, you will assist in soliciting and handling sales opportunities, ensuring business is turned over properly for excellent service delivery. Your focus will be on building long-term, value-based customer relationships to achieve sales objectives. This includes working with internal and external stakeholders to maximize revenue and customer satisfaction. Learn more about Marriott's commitment to excellence here.
Building Strong Relationships through Food and Beverage Marketing
- Work collaboratively with sales channels to coordinate efforts and avoid duplication.
- Build and strengthen relationships with existing and new customers to enable future bookings.
- Develop relationships within the community to expand the customer base for sales opportunities.
- Assist in managing relationships with key internal and external stakeholders.
- Provide accurate and effective turnover to Event Management.
Managing Food and Beverage Marketing Activities
- Participate in sales calls with the sales team to acquire new business.
- Support the operational aspects of booked business, such as generating proposals and writing contracts.
- Understand the market trends and customer information to maximize revenue through effective food and beverage marketing.
Maximizing Revenue Through Effective Food and Beverage Marketing
To excel in this role, you will need to identify new business opportunities and understand the market dynamics, including competitors' strengths and weaknesses. Assisting in closing the best opportunities based on market conditions and location needs is also crucial. Understanding the location’s primary target customer and their service expectations will enable you to offer better business solutions through targeted food and beverage marketing strategies. Learn more about marketing strategies here.
Providing Exceptional Customer Service in Food and Beverage Marketing
- Support the company’s service and relationship strategy, driving customer loyalty.
- Service customers to grow the share of the account.
- Execute and support the company’s customer service standards.
- Provide excellent customer service consistent with the company’s daily service basics.
- Set a positive example for guest relations and interact with guests to obtain feedback.
Qualifications for Food and Beverage Marketing Assistant Manager
To be considered for this role, you should have a 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related major, with 2 years of experience in sales and marketing. Alternatively, a 4-year bachelor's degree in the same fields with no prior work experience is acceptable. The ideal candidate will be passionate about food and beverage marketing and dedicated to delivering exceptional customer service.
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