Director of Revenue

We’re always looking for new ways to raise the bar. So, we’re searching for a Director of Revenue with a track record of developing and implementing pricing and revenue optimization strategies to maximize revenue and profitability of our hotel.

If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Located in the business and leisure hub of the city, InterContinental® Bahrain offers its guests the perfect location from where to explore the exciting face of Manama. The hotel offers 304 spacious rooms including 4 club floors and 36 luxurious suites. Each room is designed to meet the needs and the expectations of the modern traveler. From sophisticated dining experiences to a taste of traditional romance, InterContinental® Bahrain offers its guest new tastes and unique gourmet treats. With a wide selection of dining options ranging from international, Italian, steakhouse and lounges, InterContinental® Bahrain promises to delight your palate.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Using the tools provided  and in compliance with the IHG standards, maintains, updates and shares information in the areas of a master calendar of external events, competitor rate intelligence, Rev Par penetration (RGI), arrival and spending patterns of commercial accounts, denial reports, meeting space allocation, guest capture rates (with the F&B Mgr.), Loyalty program penetration both overall and by account (and for bookers), system contribution and trends in rooms and non-rooms revenues by channel, segment and account
• Understand the composition of hotel profitability, and uses this to evaluate business from local accounts and groups so as to provide input to future rate setting and negotiation
• Monitor competitor pricing for all revenue generating departments, understands the dynamic of the local market and the demand generators, and recommends appropriate actions in relation to the hotel’s pricing and market mix strategy
• Conduct weekly rate/sell strategy (yield) meetings with General Manager, DOSM, Reservations, Front Office & Convention Sales in charge
• Facilitate the Revenue Room Meeting and generates reports and analyses needed for these meetings, displaying key facts/trends etc.,
• Monitor and determine demand periods for function space, rooms and catering through an analysis of historical data and current bookings.  Responsible for tracking and analyzing of booking pace, group wash, cut off enforcement for groups as well as denied and regretted business
• Approve and/or implement sell strategies for all group proposals on any one night, and collaborates with the sales leaders on setting group and conference rates
• Manage use of IHG revenue systems on a daily basis.
• Manage all channels (CRO, GDS, Internet direct and indirect) including but not limited to room types and sell strategy.  Responsible for ensuring compliance with the Best Price Guarantee and managing third party distributors in compliance with IHG standards and rules).
• Guardian of Integrated Business Planning (IBP). Ensure compliance with all IBP rules and standard processes. Provide input to the annual budget process on all revenue aspects of the business.
• Champion all special projects relating to market research and operational optimization (resource planning, costing, Key Performance Indicators and etc.)
• Provides technical support to Reservations and Front Office on up-selling and negotiating techniques

What we need from you

• Bachelor’s degree / higher education qualification / equivalent in revenue management or related field
• Four or more years of experience in a hospitality or hotel revenue management setting with direct supervisory experience over reservations team
• Strong data analysis, forecasting and problem-solving skills
• Strong knowledge of the industry and business trends
• Proficiency in revenue management software, databases, and spreadsheets

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Tagged as: Hotel & Hospitality