Assistant Security Manager - Arabic Speaker (Delta Hotels Jumeirah Beach, Dubai)
Careers at MarriottJob Description
Position Summary
- Patrol all areas of the property; secure rooms; assist guests with room access.
- Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit.
- Monitor Closed Circuit Televisions and alarm systems.
- Authorize, monitor, and document access to secured areas.
- Assist guests/employees during emergency situations.
- Respond to accidents, contact EMS or administer first aid/CPR as required.
- Gather information and complete reports.
- Maintain confidentiality of reports/documents, release information to authorized individuals.
- Defuse disturbances in accordance with company policies and procedures.
- Resolve safety hazard situations.
- Handle all interruptions and complaints.
- Escort unwelcome persons from the property.
- Ensure compliance with alcoholic beverage control laws.
- Call for assistance using proper code responses.
- Provide proper paperwork to employees.
- Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
- Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.
- Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 2 years of related work experience.
- Supervisory Experience: At least 1 year of supervisory experience.
- License or Certification: None
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