Job Description
Company Description
We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description
We are seeking an experienced Operations Manager to oversee QA/QC and TPI service contracts, ensuring efficient operations, compliance, and high-quality service delivery.
Lead and manage day-to-day operations of QA/QC & TPI contracts
Ensure compliance with HSE standards and company policies
Plan and coordinate logistics, resources, and operational activities
Monitor performance, drive efficiency, and manage departmental P&L
Develop and implement operational strategies, procedures, and quality controls
Coordinate with clients, internal teams, and external stakeholders
Manage budgets, procurement, and reporting processes
Lead, mentor, and develop team members
Support client relations, quotations, and issue resolution
Qualifications
Bachelor’s or Diploma in Business Administration, Operations Management, or related field
Minimum 8 years of experience in operations management or similar role
Strong knowledge of operations, supply chain, and quality control processes
Proven experience in budget and resource management
Excellent leadership, communication, and problem-solving skills
Ability to work in a fast-paced environment and manage multiple priorities
Knowledge of HSE regulations and compliance requirements
Proficiency in operations management tools/software
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