Marsh McLennan

Oliver Wyman - Talent Manager (Staffing / Resource Management) - Dubai

Marsh McLennan

Job Overview: We are looking for an exceptional individual to join the Talent Management (TM) Team for India, Middle East and Africa. This is a highly demanding position in a fast-paced, professional services environment. The IMEA region covers several countries, and this role would be responsible for staffing, developing, retaining and managing the consultant population of 80+ individuals as well as leading on all talent related topics for at least one of the practices. This role is integral to the smooth running of the business. Key Responsibilities: Staffing of Projects and Practice Management Independently staff consultants (Associates–Principals) across IMEA for selected practices (~80+ consultants) Serve as trusted business partner to Industry Heads, Office and Market Leads; secure buy‑in for staffing options and decisions. Run regular meetings with Industry Heads, Office and Market Leads Understand consultant performance, skills and development needs to facilitate a smooth staffing process Understand consultant skills, development goals and preferences in order to drive their personal development through strategic staffing Understand the pipeline of potential projects and be proactive in raising issues and concerns Team and collaborate with other Talent Managers within IMEA and in other regions to find solutions on a wide array of topics (i.e. staffing, business development etc.) Talent Management Build relationships with consultants and develop a rounded view of their capabilities, professional goals and interests Manage the information and dialogues around wellbeing and work-life balance of consultants Partner with key stakeholders in the business to discuss a wide variety of strategic priorities: practice pyramid and capacity planning, utilization, performance management, overall staffing process, engagement etc. Collaborate with Performance Management to identify training needs of consultants Collaborate with HC Operations on any HC-related topics related to pool of consultants Work closely with the Regional Head of TM to lead or get involved in a variety of Talent projects/initiatives in the IMEA region when the need arises Performance Management Understand the competency model of consultants and have discussions on ways in which they can improve their toolkit Actively engage in the Mid-Year and Year-End review process working closely with the Performance Management function and participate in review processes Work closely with the Performance Management function, reviewing consultant performance on a weekly basis discussing trends and proposed solutions with the business Partner with career advisors and consultants to develop thoughtful career discussions and plans Reporting Review and interpret reports (e.g., utilization, staffing, OW Balance) to identify trends and actions Coordinate the production of weekly consultant availability long lists and keep these up to date throughout the week Maintain accurate and timely data in Certinia (resource planning database) with TM Operations support; ensure starter/leaver, training, time‑off and any other data is accurately reflected Contribute to the monthly Timesheet Variance process Experience Required: Ideal candidates will have a bachelor’s degree and 5+ years of relevant professional experience in a fast-paced and dynamic client services business environment, ideally from a Management Consulting or Big 4 Consulting firm Experience balancing ever-changing work demands in a challenging environment with numerous stakeholders to satisfy Proven ability to foster relationships at all levels of the organization