Gulf Bank

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About Gulf Bank

About Gulf Bank

Gulf Bank stands as a beacon of innovation and excellence in Kuwait's financial sector. Established with a vision to drive economic growth and serve the community, Gulf Bank has evolved into a leading financial institution renowned for its customer-centric approach, cutting-edge technology, and unwavering commitment to ethical practices. We are more than just a bank; we are a trusted partner for individuals and businesses alike, fostering prosperity and empowering dreams across Kuwait.

Our Culture & Values

At Gulf Bank, we believe our people are our greatest asset. Our vibrant and inclusive culture is built on a foundation of integrity, collaboration, and continuous learning. We foster an environment where innovation is encouraged, diverse perspectives are valued, and every employee is empowered to reach their full potential. We are dedicated to providing a supportive and dynamic workplace where you can build a fulfilling career and make a real impact.

Why Work With Us?

Joining Gulf Bank means becoming part of a forward-thinking organization that is shaping the future of finance in Kuwait. We offer:

  • Career Growth & Development: Access to extensive training programs, mentorship opportunities, and clear career progression paths.
  • Innovation & Technology: Be at the forefront of digital transformation in banking, working with state-of-the-art tools and solutions.
  • Rewarding Environment: Competitive compensation, comprehensive benefits, and a work-life balance that supports your well-being.
  • Community Impact: Contribute to a company that is deeply invested in the economic and social development of Kuwait.
  • Empowering Leadership: Experience a management team that champions employee success and recognizes contributions.

Discover a career that is as dynamic and rewarding as Kuwait itself. Gulf Bank invites you to explore opportunities where your talent can thrive and your aspirations can be realized.

Open Positions

Sales Officer, DS2 - Al Rashed

Gulf Bank

Kuwait City
Full-time
10k-15k KWD (Estimated)

About the Role Gulf Bank is seeking a dynamic and results-oriented Sales Officer, DS2 to join our team in Kuwait City. The Sales Officer will be responsible for supporting sales activities, ensuring sales quality, and providing administrative support to the sales team. This role is crucial in driving the sales process, maintaining compliance, and ensuring customer satisfaction. Key Responsibilities Sales Support & Coordination Check all applications using the department system. Log and monitor application deficiencies to drive the efficient sales process, and ensure compliance with KYC and operational standards. Follow up for error logs, escalate deficient trends to senior management. Distribute leads and referrals from CCC, LMS, follow up on action taken, and update LMS accordingly. Sales Quality Perform service quality follow-up for KYC checks and ensure compliance with GB sales and service quality guidelines. Track declines to ensure the quality of targeted segments. Track application deficiencies to drive an efficient sales process, and ensure compliance with KYC & operational standards. Follow up, monitor, and track product non-activation/loan returns to safeguard against fictitious sales. Escalate negative trends for specific salespersons and/or team leaders to the Sales Manager for further actions. Conduct after-sales follow-up to ensure customer satisfaction. Admin Support Add customers on the Civil Service Commission system to ensure the completion of the salary account process. Process and track all Ci-net inquiries and uploading, and keep relevant files and records. Process all e-loans applications for central sales on the system and ensure that all loan documentation is checked and originals are forwarded to CBCC. Process all cards through the scanned cards procedure and ensure all reports and documentation are kept updated and originals are forwarded to CPD. Compliance & Procedures Work within risk policies and procedures to minimize error ratios and customer frauds. Follow all operational guidelines and procedures for quality work. Qualifications and Experience Bachelor's Degree in Business Administration, Marketing, Finance, or a related field. 2-3 years of experience in sales, preferably in the banking or financial services sector. What We Offer Competitive Salary Health Insurance Visa Sponsorship Training and Development Opportunities

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Company Details

Headquarters: GCC Region
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