CMA CGM

Port Operations and Logistics Manager

CMA CGM

Role Overview The Operations & Logistics Manager is responsible for leading end-to-end Operations and Integrated Logistics Services (ILS) activities across Qatar. This role ensures full alignment with Group standards, Core model, and operational frameworks, while driving performance, cost efficiency, and service excellence across all touchpoints. Key Responsibilities Build, lead, and develop a competent and engaged operations & logistics team Ensure clear communication and alignment with Group strategy, objectives, and directives Foster a culture of accountability, continuous improvement, and operational excellence Monitor, analyze, and drive performance against defined KPIs Ensure full adherence to the Core model, processes, and systems Optimize vessel operations, cargo prioritization, and asset utilization Reduce dwell time and enhance service reliability Drive continuous improvement initiatives across operations Work closely with Lines, Partners, Commercial teams, and ILS stakeholders Define clear operational objectives and procedures per service Maintain strong working relationships with ports, terminals, stevedores, authorities, and service providers Own logistics performance and ensure achievement of Head Office KPIs Optimize equipment flow and stock/allocation management Identify cost-saving opportunities (Equipment, M&R) and drive efficiency initiatives Support development of logistics-related revenue streams Promote OPEX awareness and cost control discipline Identify local opportunities and communicate with Agency, Regional Office (RO), and Head Office (HO) Forecast major operational events and proactively develop mitigation plans Ensure timely and accurate reporting to all stakeholders Collaborate with Procurement (RO & HO) on contracts and SLA renewals Ensure alignment of operational and financial requirements Ensure compliance with legal, regulatory, and internal governance frameworks Qualifications & Experience Bachelor’s degree or equivalent qualification 2–3+ years of experience in a similar role within shipping/logistics Exposure to integrated logistics services (ILS) environments Strong knowledge of logistics/transport regulatory frameworks Proven experience in: Equipment flow management Stock and allocation planning End-to-end logistics operations Solid financial acumen (cost control, OPEX management) Proficiency in English (written and spoken) Strong command of operational systems and IT tools Core Competencies Operational leadership and team development Performance management and KPI-driven execution Stakeholder collaboration and influencing skills Analytical thinking and problem-solving Cost optimization and efficiency mindset Adaptability in a dynamic, fast-paced environment