Chenega Corporation
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About Chenega Corporation
About Chenega Corporation
Chenega Corporation is an Alaskan Native Corporation (ANC) committed to providing innovative and reliable solutions to our clients across diverse industries. Rooted in the heritage and values of the Chenega people, we strive for excellence in everything we do while fostering a culture of integrity, respect, and collaboration.
Our Culture: Rooted in Values
At Chenega, we believe our people are our greatest asset. We are dedicated to creating a supportive and inclusive work environment where every employee feels valued, respected, and empowered to reach their full potential. We actively promote diversity, equity, and inclusion in all aspects of our business.
- Integrity: We operate with the highest ethical standards, ensuring transparency and accountability in all our actions.
- Respect: We value and appreciate the unique perspectives and contributions of every individual.
- Collaboration: We foster a team-oriented environment where collaboration and open communication are encouraged.
- Innovation: We are committed to exploring new ideas and technologies to deliver innovative solutions to our clients.
- Commitment: We are dedicated to providing exceptional service and exceeding our clients' expectations.
Why Work at Chenega Corporation?
Joining Chenega Corporation means becoming part of a dynamic and growing organization with a strong commitment to its employees and the communities it serves. We offer a wide range of career opportunities across various disciplines, competitive compensation and benefits packages, and opportunities for professional development and advancement.
We provide a challenging and rewarding work environment where you can make a real difference. If you are looking for a career where you can contribute to something meaningful and be part of a team that is committed to excellence, Chenega Corporation may be the perfect place for you.
Open Positions
Personnel Assistant I
Chenega Corporation
SummaryAre you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!The Personnel Assistant I shall support the Navy Personnel Command by verifying the identity and eligibility of authorized DoD beneficiaries, issuing DoD Identification Cards, and performing DEERS updates in Manama, Bahrain.ResponsibilitiesInteract with customers utilizing effective face-to-face customer service skills of positive attitudes, adaptability, friendliness, empathy, time management, communication, de-escalation, and composure in stressful situations.Verbally acknowledge customers upon arrival.Verify and issue Common Access Cards (CAC) and Uniformed Service Identification (USID) to eligible recipients through DEERS.Serve as Verifying Official on DEERS/RAPIDS terminal and ensure input data for accuracy and correctness.Assist customers with questions concerning identification card eligibility, application requirements, and DEERS.Answer telephone inquiries.Monitor customer wait times via sign-in sheets.Return all failed or retrieved CACs to DMDC monthly.Ensure all non-DEERS CAC updates are performed accurately and efficiently.Perform customer services, including but not limited to PIN resets and verifying and updating PKI certificates, etc.Provide ICA services as necessary to ensure the timely and accurate distribution and retrieval of identification cards, including updating customer information in DEERS.Initiate CAC requests and distribute CACs and PINs IAW the RAPIDS User Guide.Verify identification IAW Homeland Security Presidential Directive 12 (HSPD12) and Federal Information Processing Standards FIPS201-1.Provide ID Card services to all personnel assigned to support customer commands, other military service personnel, retirees and their dependents, and contractors that are verified through the Mission Partner (MP) Identity, Credential and Access Management (ICAM) program.Ensure appropriate security personnel are immediately notified of any unauthorized or unsafe acts, regardless of the rank or position of the person.Verbally encourage all customers to submit feedback and ensure all customers are provided with QR codes, phone numbers, and other necessary information to access the program’s customer feedback systems through Qualtrics.Maintain RAPIDS equipment within the physical parameters and configurations established at the time of installation.Perform printer maintenance as stated in the Maintenance and Cleaning Procedures, located in the Verifying Officials Information System (VIOS).Perform printer maintenance and User Maintenance on RAPIDS equipment.Keep RAPIDS VPN connected at all times to avoid costly repairs to high-value equipment.Complete annual company and customer training requirements.Assist with monthly metrics reporting.Record labor hours daily.Other duties as assigned.QualificationsHigh School Diploma or GED required.1+ years of experience in a Customer Service environment.Must have the ability to pass a Navy background check before starting and later maintain a Secret clearance.Must obtain an appropriate work visa before starting.Preferred Qualifications:Human Resource (HR) background in either Military Personnel or DEEPS/RAPIDS preferred.Similar HR experience gained from either the private sector or other Federal Agency is acceptable.Knowledge, Skills, and Abilities:Proficient in both oral and written communication in order to communicate effectively with others and explain complex actions taken in regard to military members’ entitlements, allowances, and co...
Personnel Assistant I
Chenega Corporation
Summary Personnel Assistant I Manama, Bahrain Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! Chenega Analytic Business Solutions (CABS) provides federal agencies and commercial customers with trusted insights into Records and Information Management, Administrative Solutions, Information Technology, Engineering, and Training. Formed in 2017 to serve federal and commercial customers, CABS is 8(a) certified and has grown quickly into a leader in the federal IT and Training environment. The Personnel Assistant I shall support the Navy Personnel Command by verifying the identity and eligibility of authorized DoD beneficiaries, issuing DoD Identification Cards, and performing DEERS updates in Manama, Bahrain Responsibilities Interact with customers utilizing effective face-to-face customer service skills of positive attitudes, adaptability, friendliness, empathy, time management, communication, de-escalation, and composure in stressful situations. Verbally acknowledge customers upon arrival. Verify and issue Common Access Cards (CAC) and Uniformed Service Identification (USID) to eligible recipients through DEERS. Serve as Verifying Official on DEERS/RAPIDS terminal and ensure input data for accuracy and correctness. Assist customers with questions concerning identification card eligibility, application requirements, and DEERS. Answer telephone inquiries. Monitor customer wait times via sign-in sheets. Return all failed or retrieved CACs to DMDC monthly. Ensure all non-DEERS CAC updates are performed accurately and efficiently. Perform customer services, including but not limited to PIN resets and verifying and updating PKI certificates, etc. Provide ICA services as necessary to ensure the timely and accurate distribution and retrieval of identification cards, including updating customer information in DEERS. Initiate CAC requests and distribute CACs and PINs IAW the RAPIDS User Guide. Verify identification IAW Homeland Security Presidential Directive 12 (HSPD12) and Federal Information Processing Standards FIPS201-1. Provide ID Card services to all personnel assigned to support customer commands, other military service personnel, retirees and their dependents, and contractors that are verified through the Mission Partner (MP) Identity, Credential and Access Management (ICAM) program. Ensure appropriate security personnel are immediately notified of any unauthorized or unsafe acts, regardless of the rank or position of the person. Verbally encourage all customers to submit feedback and ensure all customers are provided with QR codes, phone numbers, and other necessary information to access the program’s customer feedback systems through Qualtrics. Maintain RAPIDS equipment within the physical parameters and configurations established at the time of installation. Perform printer maintenance as stated in the Maintenance and Cleaning Procedures, located in the Verifying Officials Information System (VIOS). Perform printer maintenance and User Maintenance on RAPIDS equipment Keep RAPIDS VPN connected at all times to avoid costly repairs to high-value equipment. Complete annual company and customer training requirements. Assist with monthly metrics reporting Record labor hours daily. Other duties as assigned Qualifications High School Diploma or GED required. 1+ years of experience in a Customer Service environment. Human Resource (HR) background in either Military Personnel or DEEPS/RAPIDS preferred. Similar HR experience gained from either the private sector or another Federal Agency is acceptable. Must have the ability ...
Postal Finance Clerk
Chenega Corporation
Summary The Postal Finance Clerk supports the operation of the OCONUS Military Postal Office (MPO) and provides financial postal and postal clerk support to authorized personnel and organizations within the 9th Air Force (AFCENT) Area of Responsibility. Responsibilities Maintain accountability for all funds and liability for missing or unaccounted funds. Verify customs forms and perform open parcel inspections. Enforce customs regulations and proper address standards. Maintain the customer service lobby. Perform POS/RSS functions, assist customers with Click-n-Ship, and process transactions. Sell USPS-provided money orders and stamps. Accomplish required forms and documentation to properly account for and remit funds. Operate Finance Windows during MPO hours of operation. Perform postal clerk functions when not performing stock custodian requirements. Provide mail directory services, collect and forward information, and maintain directory service in AMPS daily. Manage, maintain, and deliver mail through post office receptacles/mailboxes. Provide directory service by maintaining forwarding addresses. Forward and return mail as required. Accept and prepare USPS indemnity claim applications and other customer inquiry forms. Provide postal patrons with information and guidance. Perform postal clerk functions when not operating Finance Windows. Other duties as assigned. Qualifications High school diploma or GED equivalent required 2+ years of experience with USPS POS/RSS or equivalent postal financial system Must be a US citizen National Agency Check with Inquiries (NACI) clearance required Ability to pass a medical prescreening for deployment. Ability to travel up to 90-100% of the time. Ability to travel to CONUS and OCONUS locations. Ability to meet and maintain certifications/qualifications for hazardous duty locations. Excellent written and verbal communication skills. Friendly, customer-focused attitude. Proficient in Microsoft Office (Word, Outlook, Excel). Demonstrated ability to work with a wide range of individuals. Experience with USPS POS/RSS and AMPS or equivalent postal financial systems. How You’ll Grow Chenega MIOS offers professional development opportunities to help team members identify and use their strengths. Opportunities include skill sharpening and hands-on experience.
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