Bodytree

Front of House Host

Bodytree

About BodytreeEstablished in Abu Dhabi in 2007, Bodytree is one of the city's longest-running premium wellness studios, with Reformer Pilates at its core alongside yoga, strength training, and holistic wellness. Known for precision-based training, refined aesthetics, and a strong community, Bodytree delivers a high-quality client experience across every digital and in-studio touchpoint. We are now opening our second Abu Dhabi location at Galleria Mall — the blueprint for our regional expansion — and building the founding team to scale with us.About The RoleWe are looking for warm, energetic, and commercially confident Front of House Hosts to open our new Galleria studio. You are the person clients meet before their first class and speak to on their way out, and you set the tone for the entire experience.This is not a reception desk role. You will own the client welcome, convert trial visits into memberships, keep the studio to a premium standard at all times, and handle client communication across phone, WhatsApp, and email. You will work closely with instructors and report to the Studio Manager.Key ResponsibilitiesWelcome & Guest Experience: Greet every client by name where possible, manage check-in, orient first-timers to the studio and equipment, and create a calm, confident, premium arrival and departure experience.Sales & Conversion: Convert enquiries, walk-ins, and intro offers into memberships and packages. Own individual conversion and sales targets, upsell retail and wellness bar items, and follow up on leads.Studio Presentation & Standards: Take full ownership of how the studio looks, smells, and feels — reformers reset and wiped, towels and amenities stocked, changing rooms and reception spotless.Client Communication: Manage inbound enquiries across phone, WhatsApp, email, and social DMs with fast, accurate, on-brand responses.Wellness Bar: Prepare and serve our coffee and smoothie offering to a consistent standard, maintain hygiene and stock.Class Flow & Team Support: Keep classes starting and finishing on time, manage late arrivals discreetly, support instructors, and handle operational issues.What We Are Looking ForHospitality instinct: Genuinely warm and welcoming with people, with 1+ years in hospitality, retail, fitness, or wellness front of house.Commercial confidence: Comfortable selling and being measured on it.Reliability: Punctual, consistent, and someone the team can count on. Early mornings, evenings, and weekend shifts are part of studio life.Ownership: You treat the studio as yours.Energy: Positive, calm under pressure.Communication: Excellent spoken and written English. Arabic is a strong advantage.Systems: Confident with booking and CRM platforms (MarianaTek, Mindbody, or similar).Barista experience: A significant plus.What We OfferCompetitive salary package with a performance-based incentive on sales targetsEmployment visa sponsored by BodytreeMedical health insurance according to company policy