Alghanim Industries

About Alghanim Industries

Alghanim Industries is one of the largest, privately owned conglomerates in the Middle East. Founded over a century ago, the company has a long and successful track record of building market-leading businesses. Headquartered in Kuwait, Alghanim Industries operates in a diverse range of sectors, including engineering, retail, automotive, food & beverage, and oil & gas.

Our Culture

At Alghanim Industries, we believe that our people are our greatest asset. We foster a collaborative and innovative work environment where employees are empowered to contribute their best. We value diversity, integrity, and a commitment to excellence. We offer ample opportunities for professional growth and development, ensuring our employees can build long and fulfilling careers with us.

Innovation: We encourage creative thinking and continuous improvement.
Integrity: We operate with honesty, transparency, and ethical business practices.
Teamwork: We believe in the power of collaboration and mutual respect.
Customer Focus: We are dedicated to providing exceptional service and exceeding customer expectations.

Why Choose Alghanim Industries?

Joining Alghanim Industries means becoming part of a dynamic and forward-thinking organization. We offer competitive salaries, comprehensive benefits packages, and a supportive work environment. We are committed to attracting, developing, and retaining top talent. If you are looking for a challenging and rewarding career in a fast-paced environment, Alghanim Industries is the place for you.

We are constantly looking for talented individuals to join our team. Explore our current job openings and discover the possibilities at Alghanim Industries!

Open Positions

Senior Business Analyst - Order Management System (OMS)

Alghanim Industries

Competitive salary and benefits package (Estimated)

Job Summary To lead business analysis and process design for Alghanim’s Order Management System (OMS) within the omnichannel and marketplace ecosystem, ensuring seamless orchestration of orders across owned inventory and third-party sellers. The role will integrate Fluent Commerce or equivalent, Commerce tools, SAP, Mirakl, Far Eye, and Salesforce to deliver unified customer and seller experiences Job Responsibilities Act as the primary liaison between Business and IT for the Order Management domain, covering order orchestration, allocation, fulfillment, cancellations, and returns. Conduct structured business analysis: stakeholder interviews, requirement documentation, process flows, and user stories for end-to-end omnichannel journeys (E-commerce, Store Pickup, Warehouse, Delivery) Collaborate with Cross functional Business analysts, Product Owners, Solution Architects, Business stakeholder’s and Vendors to ensure seamless OMS integrations with OMS, Commercetools, SAP, FarEye, and Service Cloud etc. Drive enhancements for Buy Online Pickup in Store (BOPIS), Ship from Store, Reserve Online, and Return Anywhere capabilities. Support UAT planning, deployment readiness, and post-go-live validation of order lifecycle performance. Monitor OMS KPIs (allocation accuracy, split ratio, turnaround time) and recommend continuous improvements. Work closely with the Marketplace (Mirakl) team to streamline seller order routing, SLA compliance, cancellations, and return logistics. Ensure seamless integration between OMS, Seller Center, Commerce tools, SAP, Far Eye, and Salesforce Service Cloud. Enable omnichannel capabilities such as Cross-Seller Orders, BOPIS, Ship-from-Store, and Return Anywhere. Drive continuous improvement in both customer and seller fulfillment journeys. Candidate Requirements Bachelor’s degree in engineering, Computer Science, or Information Systems 8 – 10 years overall experience, with a minimum of 4 years in Order Management Systems (OMS) within Retail / E-commerce / Supply Chain Requirements Engineering: BRD, User Stories, Acceptance Criteria - Process Mapping & Modelling: Order flows, Fulfillment, Reverse Logistics Functional Expertise: Fluent Commerce (Mandatory) or equivalent OMS (Manhattan, Sterling, Increff, Salesforce OMS) Marketplace Expertise: Mirakl or similar Seller Platforms for third-party order management Retail Systems Understanding: Commercetools, SAP, Salesforce, WMS, TMS (FarEye) Data & KPI Analysis: Order metrics, SLA tracking, Seller performance Agile Tools: JIRA, Confluence, MS Project Stakeholder Management & Communication

Transformation Specialist

Alghanim Industries

Competitive Market Rate (Estimated)

Job SummaryTo contribute as a key member of the Business Development, Mergers & Acquisitions (M&A), and Corporate Strategy function by supporting the identification, evaluation, and execution of Group-wide investment and expansion opportunities.Job ResponsibilitiesSupport the development and execution of the Group’s strategic plan by identifying growth opportunities and assessing associated risks.Conduct comprehensive market and industry analysis, including market trends, competitive landscape, and customer insights, to inform strategic decision-making.Perform financial modeling and valuation analyses to support business cases for strategic initiatives, investments, and M&A activities.Coordinate and manage strategic projects, ensuring timely delivery and alignment with corporate objectives.Develop high-quality presentations and reports for senior management and the Board, clearly communicating insights, recommendations, and outcomes.Collaborate cross-functionally with finance, marketing, operations, and other stakeholders to ensure effective execution of strategic initiatives.Candidate RequirementsEducationBachelor’s degree in Business, Finance, Economics, or a related field. MBA or relevant advanced degree preferred.Years of Experience3-5 years of experience in corporate strategy, business development, management consulting, or a related field.SkillsStrong analytical and problem-solving skills.Excellent written and verbal communication skills.Proficiency in financial modeling and analysis.Ability to manage multiple projects simultaneously and meet deadlines.Strong interpersonal skills and ability to work effectively in a team environment.

Sales Relationship Consultant

Alghanim Industries

5k-10k KWD (Estimated)

Job Summary Develops new prospects and corresponds with existing customers to increase sales of a retailer’s products and/or services Job Responsibilities Deliver on sales and customer satisfaction objectives Maintains good relationships with customers by meeting and exceeding their expectations Answers customers’ questions on the phone or introduces or refers callers to the appropriate person Ensures customers’ awareness of all products and services available Resolve complaints with sensitivity and involve others when needed Addresses customer hesitation and resistance Calculates cost allowances, fees, financing costs and down payments to arrive at the price of a vehicle Ensures that the details of all vehicle transactions are accurately documented and registered Conducts a memorable hand over with the customer Networks by asking for referrals and following up on prospects (telephone prospecting/canvassing) Prospects for new customers Captures prospect information and maintains a prospect database Communicates with customers periodically to ensure that positive relationships are maintained Follow the Order-to-Delivery process to ensure customer satisfaction Candidate Requirements Bachelor's Degree Or Diploma 2 - 4 years of experience in the sales field or a similar customer facing role Bilingual - good command of both English and Arabic Ability to solve practical problems Excellent communication and interpersonal skills Customer oriented and enjoys interaction with people Posses high level of selling and convincing skills Team Player

Sales Associate

Alghanim Industries

5k-8k KWD (Estimated)

Job Summary To assist customers by enhancing and promoting sales of products and services in the showroom. The job role focuses on obtaining the knowledge and skills to identify and fulfil customer needs, and direct sales transactions to achieve overall sales targets in cash, credit, warranty programs and accessories. Job Responsibilities Sales Promotes products and services to customers Maximizes sales transactions to achieve and exceed sales targets. Strives to achieve pre-set sales targets in cash, credit, warranties and accessories Seeks to improve and enhance his/her level of product knowledge Ensuring sales opportunities are constantly converted to sales transactions Creating sales invoices and mastering BO & POS applications. Customer Service Demonstrate presentable appearance, and a pleasant smiley face Provide high level of service to all customers Being constantly aware of customer needs Interacts with customers in a friendly and honest manner Demonstrates high level of product knowledge Recommends and encourages customers for best products and services based on their own needs Expedites sales process in an effective and efficient manner Explains D&I and return and exchange policies to customers Avoids harsh arguments and conflicts with customers Operations Being aware of all in-store promotions, discounts, credit, coupons and etc... Keeps all company information including sales figures strictly confidential Follows all company safety and security procedures Conducts regular stock checks and liaising with stock control Reports and processes damaged display items to Showroom Manager Ensures all products are displayed as instructed/planograms Ensures all products in specified areas are accurately priced Maintains sales area accessible for customers, clean and tidy Conducts price changes as instructed by showroom management Masters computer applications (Outlook, SAP, POS & BO) Candidate Requirements 0-2 years of experience Good English language Good communication skills Ability to work in a team Education Bachelor’s Degree

Administrative Officer

Alghanim Industries

5k-8k KWD (Estimated)

Job Summary The Admin Officer will be in charge of providing administrative support to all functions within the Business Job Responsibilities Handle all administrative and secretarial functions Maintain all office files and records with confidentiality Coordinate business schedules and meetings Coordinate with HR office on all personnel matters Handle incoming and outgoing correspondence Manage, organize and update relevant data and maintain a proper filing system Liaise between Recruitment and Government Service to follow up the progress of all employees who are going through the residency process Devise and apply administrative forms, reports and guidelines Handle stationary and supplies inventory Candidate Requirements Must be a graduate; degree in Business Administration preferred Strong command of English; preferably also Arabic Experience in similar positions Ability to work in stressful situations Must be proactive and personable Excellent time management skills Expertise in using Microsoft Office applications including Word, PowerPoint, Excel and Outlook Strong organizational skills, detail orientation and ability to handle multiple priorities