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Jobs in International Airport

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Ooma

Operations Engineer (Contract)

Ooma

International AirportRemote
Contract
30k-50k USD (Estimated)

About Ooma Here at Ooma we empower people to connect in smarter ways. We do this by creating powerful communication experiences through our cloud-based platform to bring people together at work and at home. Our solutions help small business owners stay connected with their customers and manage their businesses from anywhere. For larger companies we provide customized unified communications solutions to meet their unique needs. At home, we help our customers connect with their loved ones by providing the #1 rated VoIP phone service available. We also provide them with peace of mind through our innovative smart home security solution. At Ooma, all our products and services are priced competitively, because we believe advanced technology should be accessible to all. Responsibilities: Call Handling: Take over inbound support calls when the support team is unable to manage call volume. Effectively troubleshoot and manage escalated calls to resolution or appropriate escalation. Ticket Management: Respond to and resolve operations tickets within client SLAs. Strive to meet or exceed SLA expectations consistently. Ensure accurate documentation and communication within ticketing systems. Alert Management (Zabbix & OpsGenie): Monitor and respond to system alerts during assigned shifts, including on-call rotations. Meaningfully advance or resolve all alerts during each shift. Perform root cause analysis and document findings as needed. Operations Request Handling: Promptly address escalated operations requests from Support, Engineering, and other departments. Collaborate cross-functionally to ensure timely and effective resolution. System Operations: Ensure the continuous and healthy operation of KAZOO across all supported environments. Monitor system performance, stability, and availability. Proactively identify and mitigate risks to system uptime. Updates & Maintenance: Execute system and application updates within designated maintenance windows. Validate system integrity post-maintenance and communicate outcomes appropriately. Documentation: Create documentation for new procedures. Update outdated documentation to reflect current standards and processes. Develop and maintain documentation for all non-standard client configurations. Systemization & Automation: Identify opportunities for improved systemization and automation. Escalate automation opportunities to leadership. Assist in developing automated solutions when requested. Continuous Education: Utilize available time for professional development in topics approved by management. Stay current with emerging technologies and operational best practices relevant to the role. Work schedule: Thursday- Sunday 7am - 5pm PHST This position is open only to candidates currently residing in the Philippines. Qualifications: 3+ years of Linux server administration experience Strong troubleshooting skills in production environments Experience working within SLA-driven support models Ability to work independently and manage priorities effectively Strong written and verbal communication skills Preferred Qualifications: Experience administering FreeSWITCH or Kamailio Experience with SIP troubleshooting and PCAP diagnostics Familiarity with monitoring and alerting tools such as Zabbix and OpsGenie Experience supporting VoIP or telecommunications platforms

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Ooma

Operations Engineer (Contract)

Ooma

International AirportRemote
Contract
40k-60k EUR (Estimated)

About Ooma Here at Ooma we empower people to connect in smarter ways. We do this by creating powerful communication experiences through our cloud-based platform to bring people together at work and at home. Our solutions help small business owners stay connected with their customers and manage their businesses from anywhere. For larger companies we provide customized unified communications solutions to meet their unique needs. At home, we help our customers connect with their loved ones by providing the #1 rated VoIP phone service available. We also provide them with peace of mind through our innovative smart home security solution. At Ooma, all our products and services are priced competitively, because we believe advanced technology should be accessible to all. Responsibilities: Call Handling: Take over inbound support calls when the support team is unable to manage call volume. Effectively troubleshoot and manage escalated calls to resolution or appropriate escalation. Ticket Management: Respond to and resolve operations tickets within client SLAs. Strive to meet or exceed SLA expectations consistently. Ensure accurate documentation and communication within ticketing systems. Alert Management (Zabbix & OpsGenie): Monitor and respond to system alerts during assigned shifts, including on-call rotations. Meaningfully advance or resolve all alerts during each shift. Perform root cause analysis and document findings as needed. Operations Request Handling: Promptly address escalated operations requests from Support, Engineering, and other departments. Collaborate cross-functionally to ensure timely and effective resolution. System Operations: Ensure the continuous and healthy operation of KAZOO across all supported environments. Monitor system performance, stability, and availability. Proactively identify and mitigate risks to system uptime. Updates & Maintenance: Execute system and application updates within designated maintenance windows. Validate system integrity post-maintenance and communicate outcomes appropriately. Documentation: Create documentation for new procedures. Update outdated documentation to reflect current standards and processes. Develop and maintain documentation for all non-standard client configurations. Systemization & Automation: Identify opportunities for improved systemization and automation. Escalate automation opportunities to leadership. Assist in developing automated solutions when requested. Continuous Education: Utilize available time for professional development in topics approved by management. Stay current with emerging technologies and operational best practices relevant to the role. Work schedule is Thursday- Sunday 7am - 5pm GMT This position is open only to candidates currently residing in Ireland. We have a separate job post for candidates in the UK and Philippines. Qualifications: 3+ years of Linux server administration experience Strong troubleshooting skills in production environments Experience working within SLA-driven support models Ability to work independently and manage priorities effectively Strong written and verbal communication skills Preferred Qualifications: Experience administering FreeSWITCH or Kamailio Experience with SIP troubleshooting and PCAP diagnostics Familiarity with monitoring and alerting tools such as Zabbix and OpsGenie Experience supporting VoIP or telecommunications platforms

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Jobs at Kuwait International Airport

Kuwait International Airport (KWI) is a vital hub connecting Kuwait to the world. As a major employer in the region, KWI offers a wide array of job opportunities across various sectors. Whether you're a seasoned professional or just starting your career, the airport provides a dynamic and challenging environment.

Job Sectors at Kuwait International Airport

The airport's job market is diverse, encompassing roles in:

  • Aviation: Pilots, air traffic controllers, aircraft maintenance technicians, ground staff.
  • Engineering: Civil engineers, electrical engineers, mechanical engineers involved in airport infrastructure and maintenance.
  • Security: Airport security personnel, customs officials, immigration officers, surveillance operators.
  • Customer Service: Airline customer service representatives, airport information desk staff, baggage handlers.
  • Retail & Hospitality: Restaurant staff, retail store employees, hotel staff (if applicable within the airport).
  • Administration & Management: Airport management positions, administrative support staff, finance and accounting roles, HR professionals.
  • Logistics & Cargo: Cargo handlers, warehouse staff, logistics coordinators.

Salaries and Benefits

Salaries at Kuwait International Airport are competitive and typically commensurate with experience and qualifications. In addition to base salary, many positions offer benefits such as:

  • Health insurance
  • Housing allowance
  • Transportation allowance
  • End-of-service benefits
  • Paid time off

Living and Working in Kuwait

Working at Kuwait International Airport provides an opportunity to experience life in Kuwait. Kuwait offers a rich culture, modern infrastructure, and a relatively low cost of living compared to other GCC countries. The climate is hot and arid, but modern amenities provide comfort and convenience. Expatriates often find Kuwait to be a welcoming and enjoyable place to live and work.

Finding Job Opportunities

Explore our current job openings at Kuwait International Airport below. We regularly update our listings with the latest opportunities. Apply today and take the first step towards a rewarding career at KWI!

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