Automotive & Electric Vehicles Jobs

Vehicle Software Support Engineer

Lucid Motors

About Lucid MotorsLeading the future in luxury electric and mobilityAt Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.Lucid is seeking a proactive and technically strong Software Support Engineer to support internal development fleets and customer vehicles in a fast-paced engineering environment. This role partners closely with software, hardware, validation, and manufacturing teams to diagnose, troubleshoot, and resolve complex system issues across development and production environments.You Will:Provide hands-on technical support for internal development units, fleet vehicles, and customer vehiclesOperate within a production line and engineering environment to support system readiness and issue resolutionPartner closely with software, hardware, validation, manufacturing, and quality teams to troubleshoot and resolve complex system-level issuesPerform detailed root cause analysis across software, hardware, and system interactions using logs, system data, and diagnostic outputsAnalyze system behavior, identify failure patterns, and isolate issues in complex, multi-component environmentsSupport system integration, validation, and release activities across development and production phasesCreate, document, and manage issue reports, tracking progress through resolution and ensuring proper closureCollaborate with suppliers and cross-functional engineering partners to drive timely issue resolutionParticipate in an on-call rotation approximately one weekend per monthContribute to technical reviews, team discussions, and continuous improvement initiativesYou Bring:Bachelor's degree in software engineering, Computer Engineering, Electrical Engineering, Information Systems, and at least 5 years of professional experienceStrong experience performing root cause analysis and troubleshooting in complex technical systems (software, hardware, or integrated environments)Experience working in environments where issues must be diagnosed across multiple interacting systems or componentsAbility to analyze logs, telemetry, or system data to identify issues and drive resolutionExperience supporting system validation, testing, or production environmentsSolid understanding of system behavior, failure modes, and debugging methodologiesFamiliarity with software development lifecycle concepts, system integration, and release processesStrong communication and collaboration skills, with the ability to work cross-functionallyCustomer-focused mindset with the ability to operate effectively in a fast-paced environmentAbility to work independently with strong ownership, accountability, and initiativeCollaborative team player with a willingness to learn new technologies and adapt quicklyPreferred Qualifications:Experience with automotive or EV systemsFamiliarity with in-vehicle communication protocols and diagnostics (e.g., CAN, UDS, or similar)Experience working in Linux-based environments or using command-line tools for debugging and analysisExposure to vehicle diagnostics, embedded systems, or hardware/software integration environmentsExperience supporting product launches, production environments, or high-urgency operations.