Vaccine Account Manager
GSKJob Description
Job Purpose
- Successfully manage vaccine innovative products across the assigned territory/region by engaging relevant internal and external stakeholders, delivering patient-focused detailing tailored to HCPs, ensuring timely availability of products for patients, supporting product formulary enlistment, and securing expedited access in key accounts.
- Assist the Sales Head and Field Line Sales Lead in designing and implementing commercial strategies to deliver performance through an end-to-end, solutions-driven approach to account management.
Key Responsibilities
- Deliver commercial strategies in a defined territory and provide appropriate solutions by acting as a trusted advisor to healthcare professionals (HCPs).
- Monitor product performance monthly and recommend actions through development and execution of a robust territory business plan aligned to the commercial sales strategy.
- Support the FLSL on specific tasks and drive premium implementation of the annual operational plan, including development and rollout of new campaigns based on market needs, ensuring necessary medical and regulatory approvals.
- Provide market intelligence and initiate the forecasting process in alignment with commercial trade channel and marketing teams to reflect actual market demand.
- Drive end-to-end patient solutions and tracking to support product supply; coordinate with supply chain and commercial trade channel teams to ensure product availability and manage shelf-life.
- Work with the market access team to develop and implement access plans for the territory and establish a clear access roadmap with key accounts.
- Conduct frequent, effective external meetings and interactions with HCPs to drive disease and product awareness and education.
- Prioritize efforts and resources via robust market segmentation and targeting of the assigned territory to optimize activities.
- Build and maintain relationships with scientific societies and key external experts to leverage advocacy and support patient care.
- Implement patient-focused detailing through excellence in product and disease knowledge and appropriate use of full collateral.
- Ensure expenses are maintained within budget and resources are optimized.
- Collaborate closely with cross-functional teams and provide regular customer insight feedback.
Compliance Responsibilities
- Maintain and apply compliance knowledge and governance processes to ensure activities adhere to GSK codes, policies, procedures, and legal requirements.
- Ensure strong business partnerships with stakeholders to manage issues and determine approved courses of action.
- Develop collaborative relationships based on trust, openness, honesty and transparency; demonstrate authenticity, values, and integrity.
Scope
- Responsible for vaccine innovative products across a broader territory while collaborating with peers to share knowledge and align to commercial plans.
Accountabilities
- Drive performance and results through territory management in line with GSK ways of working.
- Develop, agree and implement the area business plan, prioritizing key risks and opportunities per account and optimizing resources to maximize results.
- Manage supply and ensure close follow-up with supply and CTC teams on order fulfillment.
- Develop necessary intelligence and vaccination tracking per account to translate into robust demand forecasts with the CTC team.
- Manage key account expedited access timelines and brand formulary enlistment.
- Build and manage long-term collaborative partnerships with HCPs and key accounts.
- Use awareness of the internal and external environment to identify commercial opportunities to improve patient access to the product portfolio.
- Monitor performance using lead KPIs.
Qualifications & Experience
- Medical or Pharmacy degree with a minimum of 3 years’ experience in the pharmaceutical field.
- Recent experience in cardiovascular or metabolic diseases preferred.
- Kuwait experience is required.
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