Job Description
Position Summary
Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique – with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience.
Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience.
Key Responsibilities
- Promote Spa services and retail offerings
- Schedule reservations and confirm appointments
- Provide answers and information about services
- Check in guests and process payments
- Create a safe workplace
- Follow company policies and procedures
- Uphold quality standards
- Ensure professional uniform, personal appearance, and communications
Physical Requirements
- Stand, sit, or walk for an extended period of time
- Move over sloping, uneven, or slippery surfaces
- Manage reservation software and verify information visually
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent
- Related Work Experience: No related work experience
- Supervisory Experience: No supervisory experience
- License or Certification: None
About Marriott International
Marriott International is dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
The Luxury Collection
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale.
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