Foodics

Professional Services Specialist

Foodics
Job Type
Full-time
Salary
8k-12k KWD (Estimated)
Posted
3/8/2026
Career Level
Mid-Senior Level
Qualification
Diploma or Bachelor's Degree
1-2 years in Information Technology / Software and/or SaaS17 views

Job Description

Who Are We?

  • Foodics: Leading restaurant management ecosystem and payment tech provider.
  • Founded in 2014, headquartered in Riyadh.
  • Offices in UAE, Egypt, Jordan, and Kuwait.
  • Serving customers in over 35 countries.
  • Processed over 6 billion orders.

The Job in a Nutshell

  • Professional Services Specialist in Kuwait.
  • Empowering sellers with our POS platform.
  • Training on Foodics products.
  • Implementing and installing devices.

What Will You Do?

  • Responsible for Hardware & Foodics Software installation.
  • Handle initial product training for customers.
  • Scheduling Installation appointments.
  • Handle backend On-Site training requests.
  • Handle On-Site Technical Visits.
  • Monitor tasks and projects.
  • Share customer feedback.
  • Continuously build product knowledge.
  • Attend to calls and site visits outside working hours.

What Are We Looking For?

  • Diploma or Bachelor's Degree in related field.
  • 1-2 years experience in IT/Software/SaaS.
  • Excellent problem-solving skills.
  • Strong communication skills.
  • Fluent in English and Arabic.
  • Own car for business requirements.
  • Willing to travel.
  • Self-starter.
  • Flexible in a fast-paced environment.

Who Will Excel?

  • Knowledge in Cloud POS / ERP systems.
  • Previous experience in SaaS/ F&B industry.

What We Offer You!

  • Inclusive and diverse culture.
  • Competitive compensation packages.
  • Out of Country Work (30 days).
  • Regular training and learning stipend.
  • Autonomy and Mentoring.

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