Maintenance Services Representative

Overview

Who We Are: Ever wonder who brings the entertainment to your flights? Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as movies, games, WiFi, and now Bluetooth headphone connectivity! How exciting would it be to be a part of the innovation that goes into creating technology that delights millions of people in an industry that’s here to stay! With our company’s history spanning over 40 years, you will have stability, career growth opportunities, and will work with the brightest minds in the industry. And we are committed to a diverse and inclusive culture that will help our organization thrive! We seek diversity in many areas such as background, culture, gender, ways of thinking, skills and more. If you want to learn more about us visit us at www.panasonic.aero. And for a full listing of open job opportunities go to www.panasonic.aero/join-us/.

The Position

The Maintenance Services Representative performs line maintenance on Aircraft In-Flight Entertainment and Connectivity (IFEC) systems and other aircraft equipment to ensure system serviceability, reliability, and operational readiness. The role is responsible for troubleshooting, testing, repairing, and maintaining aircraft systems in accordance with regulatory requirements, company procedures, and customer standards. As part of our ongoing growth plans, we are seeking qualified candidates for multiple Maintenance Services Representative opportunities, with expected onboarding to commence from December 2026.

Responsibilities

• Aircraft Maintenance and IFEC Systems Maintenance
  • Perform line maintenance, oversee and sign for work carried out by other non-certifying workers, under the Panasonic issued authorization privileges or Airline issued privileges during transit checks in accordance with the contractual obligations or approved company procedures and report the findings in an efficient and effective manner.
  • Perform line maintenance tasks which include but are not limited to:
    • Troubleshoot (within authorization) system failures down to Line Replaceable Units (LRU), cabling, or other aircraft systems and perform functional tests post rectification.
    • Component replacement, adjustments, inspections and functional tests in accordance with all applicable approved documentation.
    • Perform Cabin Sweep’s in accordance with contractual obligations or approved company procedures and report findings.
    • Perform transit and maintenance checks in accordance with contractual obligations or approved company procedures and report findings.
• Administrative
  • Complete aircraft documentation in accordance with contractual obligations or Panasonic processes.
  • Accurate completion of Panasonic and airline required maintenance documentation, including electronic data entry and/or paper-based systems within a timely manner to meet QA standards.
  • Assist in the management of airside inventory, cycle counting, packaging and shipping of inventory.
  • Maintain high standards of housekeeping, Health & Safety and tool care.
  • Perform other reasonable related duties as assigned by immediate supervisor or management.

Qualifications

• Secondary/High School Diploma or equivalent
• Hold appropriate valid aircraft license/Authority required to issue a release to service for work performed on customer's different aircraft types/systems at assigned location.
• Minimum 3 years in full aircraft maintenance experience including one year of exercising certification privilege, preferred.
• Essential Aircraft maintenance experience includes but is not limited to:
  • Ability to determine if an LRU requires replacement.
  • Ability to determine if a unit is bad from stock or requires further troubleshooting.
  • Ability to use basic troubleshooting equipment and applicable techniques.
  • Ability to carry out aircraft refueling, oil uplift, brake and wheel changes.
  • Ability to carry out airframe and engine visual check.
  • Ability to carry out defects rectification.
  • Ability to carry out aircraft push back.