Head of Cargo Products
Qatar AirwaysJob Description
Qatar Airways Cargo is seeking a commercially minded product leader to shape, grow and future-proof its global product portfolio. Based at our Doha headquarters, you will report to the Senior Vice President Cargo Revenue Management. You will work across Commercial, Operations, Digital and our strategic airline partners to turn market opportunities into products our customers value and our network can reliably deliver.
About the Role
- As Head of Cargo Products, you will own the strategy, design, launch, lifecycle and commercial performance of Qatar Airways Cargo's product portfolio.
- This covers special handling and time-critical products such as pharma, perishables, live animals, express, high-value and e-commerce.
- You will lead a team of subject matter experts and make sure every product has a clear value proposition, is priced to maximise yield, delivers consistently across our network and our joint business partners' networks, and drives profitable growth.
Key Responsibilities
Product Strategy & Portfolio Management
- Set the global product strategy and roadmap in line with Qatar Airways Cargo's objectives.
- Own the full product lifecycle, from idea and business case through launch, performance tracking, improvement and retirement.
- Set KPIs for each product and review portfolio performance regularly with Sales, RM and Operations.
- Prepare business cases for new products and investments, including financial return, risk, and brand and reputation impact.
Commercial Development & Go-to-Market
- Find and prioritise growth opportunities by vertical, lane and customer segment, and turn them into product growth plans in close cooperation with Sales.
- Run product launches and relaunches, including value propositions, positioning, and commercial and training materials, with the Sales, Marketing and regional teams.
- Build and strengthen relationships with key shippers, manufacturers, forwarders and industry bodies to shape the portfolio and support commercial success.
Strategic Airline Partnerships & Joint Businesses
- Work closely with joint business partners, including IAG Cargo and MASkargo, to develop and roll out joint product offers.
- Align product definitions, service standards, handling procedures and acceptance rules across partner networks, so customers get the same experience end to end.
- Lead product governance with partners, covering joint roadmaps, performance reviews and continuous improvement, and help grow the value of each joint business.
- Assess new partnership product opportunities, such as interline, codeshare and network extensions, that widen the reach of Qatar Airways Cargo's portfolio.
Pricing, Revenue & Distribution
- Work with Revenue Management to design product pricing structures, surcharges, capacity and acceptance rules that make the most of each product's value.
- Make sure products are fully built into quotation, pricing and booking systems, and can be booked through direct and third-party digital channels.
Product Governance & Operational Delivery
- Set product standards, procedures and service-level agreements, and monitor how well the hub and network deliver against them, working with Cargo Operations.
- Define the product requirements for infrastructure, equipment and handling partners (for example, temperature-controlled facilities and transport), working with the infrastructure and operations teams.
- Run product quality, audit and continuous improvement programmes.
- Keep up with regulatory and industry standards, such as IATA CEIV, dangerous goods and live animal regulations, and make sure products stay compliant.
- Coordinate business continuity and contingency planning for sensitive products with Operations, IOC and other stakeholders.
Market Intelligence & Innovation
- Track competitors, market trends and technology to find new product opportunities, including digital, sustainable and end-to-end solutions.
People Leadership
- Build and lead a strong team of product experts, setting clear priorities and developing their capabilities.
Get notified of similar jobs
We'll send you an email when jobs similar to "Head of Cargo Products" are posted.
Related Jobs You Might Like
View all jobs →
General Manager
AccorCorpo
Company DescriptionWhy work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSJob DescriptionWe are seeking a dynamic and visionary General Manager to lead our prestigious hotel operations at Swissotel Corniche Park Towers Doha. As the driving force behind our success, you will oversee all aspects of hotel management, ensuring exceptional guest experiences while maximizing operational efficiency and profitability.Develop and implement strategic plans to achieve business goals and enhance overall performanceLead and inspire a diverse team of professionals, fostering a culture of excellence and innovationOversee all operational departments, including rooms division, food and beverage, sales and marketing, and financeEnsure the highest standards of guest service and satisfaction are consistently met.Manage financial performance, including budgeting, forecasting, and cost control measures.Build and maintain strong relationships with key stakeholders, including owners, corporate leadership, and local community partners.Drive revenue growth through innovative marketing strategies and business development initiatives.Ensure compliance with local regulations, brand standards, and company policies.Implement and monitor quality assurance programs to maintain service excellence.Stay abreast of industry trends and competitor activities to maintain a competitive edge.QualificationsProven experience as a General Manager in the hospitality industry or a related fieldStrong track record in strategic planning and project leadershipExceptional leadership skills with the ability to motivate and develop high-performing teamsExcellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholdersDemonstrated commercial acumen and financial management expertiseIn-depth knowledge of hotel operations, including rooms division, food and beverage, and MICEProficiency in revenue management and performance optimization techniquesStrong problem-solving skills and ability to make decisions in fast-paced environmentsFamiliarity with local regulations and business practices in the regionInnovative mindset with a focus on continuous improvement and guest satisfactionAbility to represent the brand professionally and build strong community relationshipsFlexibility to work extended hours and handle high-pressure situationsBachelor's degree in Hospitality Management, Business Administration, or a related field (preferred)Additional InformationDiversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
Cluster General Manager
AccorCorpo
Company DescriptionWhy work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSJob DescriptionWe are seeking a dynamic and visionary General Manager to lead our hotels operations at Ibis & Adagio Doha - Qatar. As the driving force behind our success, you will oversee all aspects of hotel management, ensuring exceptional guest experiences while maximizing operational efficiency and profitability.Develop and implement strategic plans to achieve business goals and enhance overall performanceLead and inspire a diverse team of professionals, fostering a culture of excellence and innovationOversee all operational departments, including rooms division, food and beverage, sales and marketing, and financeEnsure the highest standards of guest service and satisfaction are consistently metManage financial performance, including budgeting, forecasting, and cost control measuresBuild and maintain strong relationships with key stakeholders, including owners, corporate leadership, and local community partnersDrive revenue growth through innovative marketing strategies and business development initiativesEnsure compliance with local regulations, brand standards, and company policiesImplement and monitor quality assurance programs to maintain service excellenceStay abreast of industry trends and competitor activities to maintain a competitive edgeCoordinate operations across multiple properties to ensure consistency in service delivery and brand standardsDevelop and execute comprehensive staff training and development programs to enhance team capabilities and career progressionEstablish and monitor key performance indicators (KPIs) and operational metrics to drive accountability and continuous improvementLead crisis management and problem-resolution initiatives to address operational challenges and maintain business continuityQualificationsProven experience as a General Manager in the hospitality industry or a related fieldStrong track record in strategic planning and project leadershipExceptional leadership skills with the ability to motivate and develop high-performing teamsExcellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholdersDemonstrated commercial acumen and financial management expertiseIn-depth knowledge of hotel operations, including rooms division, food and beverage, and MICEProficiency in revenue management and performance optimization techniquesStrong problem-solving skills and ability to make decisions in fast-paced environmentsFamiliarity with local regulations and business practices in the regionInnovative mindset with a focus on continuous improvement and guest satisfactionAbility to represent the brand professionally and build strong community relationshipsFlexibility to work extended hours and handle high-pressure situationsAdditional InformationDiversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
Remuneration and Manpower Planning Business Partner
Qatar Airways
Job SummaryHamad International Airport is a dynamic and forward-thinking organization committed to excellence in our industry. We are looking for a talented and strategic Remuneration and Manpower Planning Business Partner to join our team. This role is pivotal in ensuring we effectively utilize our resources, meet our future workforce needs, and maintain competitive and equitable remuneration practices.Key ResponsibilitiesManpower Planning: Develop and implement strategies for optimal utilization of existing resources and forecast future workforce requirements. Conduct skills gap analysis and create recruitment, training, and development plans.Remuneration: Design and manage competitive compensation structures. Conduct market research to benchmark salaries and benefits, ensuring internal equity and compliance with legal standards.Organizational Design: Develop and implement organizational structures that enhance productivity and align with business goals. Support job design and change management initiatives. Proven experience in job architecture, including designing and maintaining job families, levels, and grading structures aligned with the organizational and reward frameworks.Data Analysis: Utilize data to inform decision-making processes. Analyze workforce trends, use predictive analytics to forecast future needs, and create comprehensive reports and dashboards.Workforce Planning: Identify and address skills gaps, plan talent acquisition, and develop succession planning strategies to ensure the organization has the required skills for current and future needs.Essential Skills and ExperienceBachelor’s degree or Equivalent with minimum 10 years of job-related experience.Proven experience in manpower planning and workforce strategy.Strong analytical skills with the ability to interpret workforce metrics.Proficiency in HRIS (e.g., SAP, Workday, Oracle HCM) and data analysis tools (e.g., Excel, SQL, Tableau, Power BI).Deep understanding of compensation and benefits, including performance-based pay systems.Excellent communication skills with the ability to present data-driven insights to stakeholders.Strong project management skills with the ability to manage multiple initiatives concurrently.