CUSTOMER SERVICE COORDINATOR

Job Responsibilities & Tasks

• Coordinate daily with other senior officers to optimize on stock management and on goods daily shipments.
• Monitor Daily output report from plant and FG Inventory to ensure availability of goods for shipment.
• Receive, review and approve all credit notes, and specify reasons for returns.
• Follow up on matters resulting from the biweekly CSD meeting.
• Foster the learning and development of team members thru specific career development plan, trainings; evaluate their performance thru motivational and challenging incentive schemes.

Job Dynamics & Interfaces

Internal: LOADING TEAM LEADER Production Manager, Material Manager, Logistics Management, Accounting/Finance, Warehouse Team Leader, Personnel Officers, Sales Team, Product Specialist, Accounting Department

External: NAPCO affiliates

Required Job Qualifications & Competencies

Education & Experience:

• BS Degree.
• Minimum 4 years’ experience in similar and related field.