Otis Elevator Co. is seeking a highly motivated and experienced C2C Lead to manage credit and collections projects in Kuwait. This critical role involves strategic planning and operational execution to ensure the smooth operation of C2C projects, aligning regional priorities with local actions.

Key Responsibilities of the C2C Lead

• Lead the credit and collections team, assessing creditworthiness for key accounts.
• Design and execute project plans for C2C initiatives, meeting timelines and business objectives.
• Manage daily operations, follow up on collections, reserves, and disputes targets.
• Monitor KPIs, analyze deviations, and propose action plans.
• Align priorities with regional and local stakeholders, facilitating effective communication.
• Identify and implement scalable solutions for process improvement.
• Prepare clear reports and presentations for the C2C IBAME Lead and other stakeholders.
• Coordinate multidisciplinary teams, fostering collaboration and shared responsibility.
• Train the team in new processes and maintain a close relationship with the Finance team.
• Support the C2C IBAME Lead in implementing initiatives locally.

Requirements for the C2C Lead Role

The ideal candidate for the C2C Lead position will have:

• Over 4 years of experience in credit and collections, preferably within C2C environments.
• Ability to navigate between strategic planning, KPI management, and operational coordination.
• High analytical capacity with a results-oriented mindset.
• Excellent communication skills in English (oral and written); proficiency in Arabic is preferred.
• Practical, solution-oriented approach, and resilience in high-pressure contexts.
• University degree in Finance, Administration, Economics, or a related field.
• Certified Credit Professional (CCP) certification is preferred.

Why Join Otis as a C2C Lead?

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. Joining Otis means being part of a global team committed to innovation and meeting the diverse needs of customers and passengers in over 200 countries and territories.

Otis: A Leader in Innovation and Excellence

At Otis, you’ll find opportunities for growth, training, and resources to build leadership and capabilities. Our Employee Scholar Program and focus on people – passengers, customers, and colleagues – make us a great place to work. We prioritize Safety, Ethics, and Quality in all that we do. Learn more about our ESG initiatives here. As a C2C Lead, you will be integral to our global financial operations.

Become a part of the Otis team and help us #Buildwhatsnext! Otis is an Equal Opportunity Employer.

For more information about C2C best practices visit Corporate Finance Institute