Application Engineer
Al Shirawi GroupJob Description
Key Responsibilities:
Sales & Marketing Coordination
- Coordinate with the Sales teams to understand customer requirements, project specifications, and material needs.
- Provide technical and commercial support for Building Services product inquiries.
- Coordinate with internal departments and suppliers to ensure timely responses to customer requirements.
Quotation & Project Pipeline Management
- Prepare accurate and competitive quotations based on customer inquiries, project specifications, BOQs, and technical requirements.
- Obtain pricing, lead times, and technical information from manufacturers and suppliers.
- Maintain and regularly update the project pipeline log, quotation status, and follow-up records.
- Ensure quotations are submitted within the required timelines.
Purchase Order Evaluation & Order Acknowledgement
- Review customer Purchase Orders (POs) against quotations, specifications, quantities, pricing, delivery requirements, and agreed commercial terms.
- Identify discrepancies or deviations and coordinate with the Sales team/customer for clarification.
- Prepare and issue Order Acknowledgements to customers after receiving and reviewing POs.
Order Estimation & Commercial Approval
- Prepare detailed Order Estimation Sheets for received orders.
- Verify material costs, selling prices, margins, freight, and other applicable commercial elements.
- Obtain necessary approvals from the Sales Manager/Senior Manager before proceeding with orders.
Manufacturer & Supplier Coordination
- Place purchase orders with manufacturers/suppliers based on approved customer orders.
- Coordinate with manufacturers regarding product availability, technical requirements, production status, lead times, and delivery schedules.
- Follow up regularly to ensure materials are delivered according to customer commitments.
Delivery & Inventory Management
- Coordinate material deliveries in line with customer Purchase Orders and agreed delivery schedules.
- Monitor stock availability and ensure appropriate allocation of materials to projects/orders.
- Coordinate with warehouse/logistics teams for material receipt, dispatch, and delivery.
- Track outstanding materials and ensure timely resolution of delivery-related issues.
Material Coding & Tracking
- Create, maintain, and update material/product codes in coordination with the relevant internal departments.
- Ensure accurate tracking of materials from quotation through procurement, receipt, delivery, and invoicing.
- Maintain proper records of product descriptions, specifications, manufacturer details, and related documentation.
Purchase Order Invoicing & Finance Coordination
- Coordinate the invoicing process for customer Purchase Orders.
- Ensure invoices are prepared accurately based on customer PO requirements and delivery documentation.
- Submit invoices and supporting documents to the Finance Department for further processing.
- Coordinate with Sales, Operations, and Finance to resolve invoicing discrepancies or documentation issues.
Project Submittals & Technical Documentation
- Prepare and compile technical/project submittals for customer and consultant approval.
- Collect and organize product datasheets, technical specifications, compliance certificates, drawings, test certificates, and other required documentation.
- Ensure submitted products comply with project specifications and customer/consultant requirements.
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