Advance Data Analytic Officer

Duties And Responsibilities

• Analytics & Dashboard Development
  • Design, develop, and maintain interactive Power BI dashboards and reports to support clinical, operational, financial, quality, and population health initiatives.
  • Collaborate with stakeholders to gather requirements, translate business needs into analytical solutions, and deliver actionable insights.
  • Utilize SQL, Power Query (M), and DAX to extract, transform, model, and analyze data from multiple hospital systems and databases.
  • Ensure data accuracy and integrity through validation, reconciliation, and documentation of data sources, definitions, and reporting methodologies.
  • Identify trends, performance gaps, and improvement opportunities, providing proactive recommendations to leadership and key stakeholders.
  • Develop user-friendly dashboards with effective visual design, navigation, filtering, and drill-through capabilities to enhance decision-making.
  • Produce KPI reports, ad-hoc analyses, and data-driven recommendations aligned with departmental and organizational objectives.
  • Coordinate with data engineering and IT teams to resolve data quality issues, obtain source-system access, and maintain consistent data definitions.
  • Maintain strict confidentiality of patient, employee, and organizational data in compliance with applicable policies, accreditation standards, and regulations.
  • Perform other related duties as assigned by the Director, Advanced Data Analytics (ADA).
• Service Desk & User Enablement
  • This responsibility area is a significant component of the role. The proportion of time allocated to service desk and user enablement varies by Officer assignment and may represent up to 50% of the role for designated Officer slots.
  • Respond to user-submitted service desk tickets related to dashboards, reports, and analytics access — triage, troubleshoot, and resolve within agreed service levels

Qualifications and Certifications

• Diploma's degree in a quantitative or analytical field (e.g., Data Science, Computer Science, Information Systems, Engineering, Health Informatics, or equivalent).
• Healthcare-related background (clinical, public health, health administration, or health informatics) is an advantage.
• Relevant certifications in Power BI, data analytics, business intelligence, or healthcare informatics are preferred but not required.
• Proven experience from 0-4 years as a data analyst preferably in healthcare set-ups
• Good command of English and Arabic

Competencies

Technical Competencies

• Strong hands-on experience building dashboards end-to-end in a modern BI platform — Power BI strongly preferred; Tableau, Qlik, Looker, or comparable platforms acceptable for candidates willing to ramp on Power BI.
• Working knowledge of SQL — able to read, modify, and write basic-to-intermediate queries against relational databases for data extraction and validation.
• Advanced Microsoft Excel — pivot tables, lookups, complex formulas, and data modelling.

Behavioral & Professional Competencies

• Strong analytical and problem-solving skills with the ability to work independently, manage ambiguity, and ensure data accuracy.
• Excellent communication and stakeholder management skills, with a customer-focused approach to supporting and training end users.
• High level of ownership, collaboration, and adaptability, with the ability to manage multiple priorities and drive continuous improvement.