Mashreq
Mashreq Recruitment Vitals
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About Mashreq
About Mashreq
Mashreq is a leading financial institution with a strong presence in the Middle East, North Africa, and beyond. With a rich history spanning over five decades, we have established ourselves as a trusted and innovative partner for our customers. We are committed to providing exceptional financial services and solutions that empower individuals and businesses to achieve their goals.
Our Culture & Values
At Mashreq, we foster a dynamic and collaborative work environment where every employee is valued and respected. Our core values are at the heart of everything we do:
- Innovation: We encourage creativity and embrace new ideas to drive progress and stay ahead of the curve.
- Customer Focus: We are dedicated to understanding and meeting the evolving needs of our customers, providing them with personalized and tailored solutions.
- Integrity: We uphold the highest ethical standards in all our interactions, building trust and long-term relationships with our stakeholders.
- Collaboration: We believe in the power of teamwork and encourage open communication and knowledge sharing across all levels of the organization.
Why Join Mashreq?
Working at Mashreq offers a unique opportunity to be part of a growing and innovative organization. We provide our employees with:
- Career Development: We are committed to investing in our employees' growth and development through comprehensive training programs and mentorship opportunities.
- Competitive Benefits: We offer a competitive compensation and benefits package that includes health insurance, retirement plans, and other valuable perks.
- Challenging and Rewarding Work: We provide opportunities to work on challenging projects that make a real impact on the lives of our customers and the communities we serve.
- A Diverse and Inclusive Workplace: We are committed to creating a diverse and inclusive workplace where everyone feels welcome, respected, and empowered to contribute their best.
If you are looking for a rewarding career with a leading financial institution, Mashreq is the place for you. Explore our current job openings and discover how you can join our team.
Open Positions
IT Manager.Kuwait,Business Support.Technology - MBKWT
Mashreq
Job PurposeRole is to manage end to end technology functions for IBG Kuwait branch while working closely with Head office for remediation of server vulnerability, Security / firewall review with infra teams, IT Audits, ISG compliance support, infrastructure modernization, branch shifting, bandwidth upgrade, application migration & IT projects support.Key Result AreasBe the SPOC for all regulatory meetings, submissions and engagement with regulator/regulatory bodies, external auditors and CBK appointed entities.Lead all IBG Kuwait branch related projects in conjunction with IBG HO and local teams.Lead and ensure all End-of-Life systems, hardware is adequately remediated in time and budget.Lead audit discussions & expectations to ensure no unsatisfactory results in branch.Provide functional and technological solutions, lead applications systems analysis and suggest fit for purpose solutions.Maintain all local systems/applications in line with uptime requirements of central bank and ensure no high severity issues.Configure new / existing hardware (laptops/Desktop) and migration windows requirement from HO along with install MDM for mobile. Support user system access for new joiner.Serve as the focal point for CBK reviews, inspections, and submissions.Support alignment with Kuwait regulatory frameworks including CBK’s security, governance, outsourcing, and business continuity expectations.Prepare audit evidence, track remediation activities, and maintain compliance documentation.Raise the required CR’s to ensure all patches are up to date.Remediation of bugs in production environment for any incident raise.Ensure systems (hardware and software) in all environments meet security baseline standards.Ensure adequate testing to verify application functionality and identify adverse effects from enhancements or configuration change.Coordinate User Acceptance Testing (UAT) for change movement to production.Participate in audit and other compliance activities as assigned and complete action items for mitigation and rectification.Ensure Disaster Recovery (DR) environments are synchronized and available with maintained unit level recovery documentation.Knowledge, Skills, and ExperienceIn-depth knowledge of IT infrastructure, security & compliance.Must understand complex application & hardware architecture flows.A minimum requirement of 8+ years in Kuwait banking IT experience with strong governance, communication, and operational knowledge.User access & system integration testing experience required to conduct rigorous testing.Excellent communication and networking skills with the ability to develop relationships.Excellent problem solving and troubleshooting abilities.Need to be experienced in understanding complex banking architecture.Strong understanding of endpoint security, antivirus, access management, and operational controls.
Compliance Officer.Compliance-Sanctions Unit.Compliance Group
Mashreq
Job Summary Interpret domestic and international sanctions (UAE, US, UK, EU, UN etc.) and maintain sufficient awareness and knowledge of Sanctions that impact the bank and/or its branches or subsidiaries. Conduct investigation of complex and high-risk Sanctions alerts as per the regulatory requirements and in accordance with internal Compliance policies and procedures. Ensure full adherence to Group Sanctions Policy, including but not limited to related Sanctions Guidance and operating procedures. Support Compliance Manager in identifying Sanctions risk themes and trends and improve sanctions risk management capability. About Mashreq The leading financial institution in MENA. We think like a challenger, startup, and innovator in banking and finance, powered by a diverse and dynamic team who put customers first. Together, we pioneer key innovations and developments in banking and financial services. Our mandate? To help customers find their way to Rise Every Day, partnering with them through the highs and lows to help them reach their goals and unlock their unique vision of success. Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value. We actively contribute to the community through responsible banking in our mission to inspire more people to Rise....
Manager - UPA.TECH - TOPS - End - User Services.MIT
Mashreq
Job Purpose The responsibility will be to oversee all aspects of user access management across a wide range of systems within the organization. This role involves ensuring seamless and secure access for users, effective issue resolution, and ongoing improvements to user profile processes. The manager will lead a team dedicated to supporting the organization’s banking applications, ensuring service continuity, and maintaining compliance with internal policies and external regulations. Key Result Areas Ensure efficient, accurate, and secure administration of user profiles across all banking systems, aligning access with business needs and compliance requirements. Lead the team in providing support to resolve user access issues and system-related problems, ensuring minimal disruption to business operations. Continuously review and refine user profile administration processes, identifying opportunities for automation, optimization, and risk reduction. Ensure the timely and effective delivery of user access requests, access reviews, and deactivation of redundant profiles in line with company policies. Ensure user profile management aligns with security best practices, internal policies, and regulatory standards. Operating Environment, Framework and Boundaries, Working Relationships This role operates within a dynamic, multi-regional banking environment that requires an understanding of different business needs, working hours, and time zones. The team supports multiple banking applications and must ensure that user profiles are accurate, secure, and easily manageable across various systems. The manager will work within established SOPs (Standard Operating Procedures) and security protocols to maintain operational continuity. The role demands an understanding of regulatory requirements, data protection, and industry standards for user access management. Problem Solving Identify and address complex user access issues that may impact system availability, security, and operational efficiency. Conduct thorough analysis of recurring access issues and recommend corrective actions or improvements. Resolve escalated user complaints and issues promptly while maintaining a high level of user satisfaction. Lead initiatives to automate repetitive tasks, optimize access workflows, and reduce the occurrence of errors or security breaches. Decision Making Authority & Responsibility Provide structured weekly and monthly management reporting on KPIs, project delivery milestones, operational performance, and ongoing optimization and improvement plans. The manager has the authority to approve user access requests, approve the removal of inactive users, and make changes to access control policies within the boundaries of organizational security protocols. Responsible for making decisions related to resource allocation, issue escalation, and setting priorities for the user access team. Accountable for ensuring compliance with internal and external security regulations related to user access management. Responsible for ensuring the availability of 24/7 support, managing the team’s performance, and ensuring that service delivery meets organizational expectations. Responsible for ensuring the integrity of user profile data, preventing unauthorized access, and mitigating security risks. Knowledge, Skills and Experience Bachelor’s degree 12+ years’ experience in business environment in technology-oriented bank. Comprehensive knowledge of banking applications namely Core-Banking, RCMS, CRM, EDMS, GTS, PRIME, Select, BPM, Oracle Financials, Flex-cube Direct Banking, SWIFT and sensitivity of accesses provided to different banking applications. Comprehensive knowledge of SWIFT, Profiles, BICs, SWIFT CSP Attestation, etc. Strong interpersonal skill, problem solving, analytical planning skills....
Assistant Manager – Regulatory Reporting.Central Account (UAE National Only)
Mashreq
Responsibilities:Responsible for preparation and timely submission of regulatory reports related to Mashreq UAE operations as per Central Bank guidelines and as per the required reporting frequency.Responsible for preparation of returns related to Mashreq Subsidiaries for CBUAE & Securities & Commodities Authority (SCA).Responsible for preparation of vouchers for GDL (Gross Dirham Lending) & Cash Reserve related to MB UAE and post transactions in Flexcube.
