Operations Director (PR/Communication) – Saudi National

·        Lead and manage the operations team to ensure seamless execution of all PR and communication campaigns.
·        Develop and implement operational strategies that align with the agency’s objectives.
·        Oversee the allocation of resources to ensure optimal performance across all projects.
·        Work closely with the client services team to ensure client satisfaction and the successful delivery of projects.
·        Serve as a senior point of contact for key clients, offering strategic advice and ensuring their needs are met.
·        Mentor and develop the operations team, fostering a culture of excellence and continuous improvement.
·        Conduct regular performance reviews and provide feedback to enhance team productivity.
·        Identify areas for operational improvement and implement best practices to enhance efficiency and effectiveness.
·        Streamline processes to improve the delivery of services and reduce operational costs.
·        Oversee the operational budget, ensuring that projects are delivered within budgetary constraints.
·        Collaborate with the finance team to monitor financial performance and implement cost-saving initiatives.
·        Ensure that all operations adhere to local regulations and industry standards.
·        Identify potential risks and develop mitigation strategies to safeguard the agency’s interests.
·        Support the business development team in pitching new business opportunities by providing operational insights and expertise.
·        Contribute to the agency’s growth by identifying new opportunities for operational expansion.

·        Bachelor’s degree in Business Administration, Communications, or a related field. A Master’s degree is a plus.
·        Minimum of 8-10 years of experience in operations management within the PR/Communication industry, preferably in KSA.
·        Strong leadership and people management skills.
·        Excellent understanding of the PR/Communication landscape in Saudi Arabia.
·        Proven ability to manage multiple projects simultaneously.
·        Strong financial acumen and experience in budget management.
·        Exceptional communication and negotiation skills.
·        Ability to work under pressure and meet tight deadlines.
·        Experience working with a PR/Communication agency.
·        Knowledge of the local regulatory environment and compliance requirements.
·        Fluency in both Arabic and English.