Team Lead Account Management – Al Ain

About the opportunity

Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share.

Maintain a continuous business relationship with partners.

Provide excellent service and support in order to build strong relationship and resolve operational issues between partners and the company.

Lead the team of account managers to:

Ensure that the menus of the clients are up to date at all times.

Optimize the partner’s content (MOA, delivery time).

Commission rate renegotiation: -Building new commercial relationships by renewing the existing contacts by renegotiating the offer.

Advertisement sales: Acquiring and maintaining pictures from brand menus, branding Talabat stickers at the client, banners and newsletters.

Transmission method optimization: Convincing partners to implement track order feature and changing the transmission method to WLA.

Convince partners for promotions and offers.

Encourage partners to subscribe for the online payment gateway.

Coordinate with the partners, if active on the Talabat application, check and resolve the issues, such as shutdown or stopped delivery.

Maintain accurate records of all sales and prospecting activities including:

– Closed sales

– Follow-up activities

– Sales expense report

– Increased sales report after placing promotion, voucher and coupons

– Partner analysis sheet

– Account management report

What you need to be successful

Bachelor’s degree in Business Administration or any related field.

Must have 4-5 years of experience in sales in a tech industry.

Experience with building and leading commercial teams.

Excellent analytical skills with the ability to collect, track, and analyze large amounts of data.

Adaptability and strong problem-solving skills.

Arabic speaking is a must

Commitment to coach and not just manage with a shared goal of building high-performance teams.

Comfortable working in a challenging environment.

*Residency in or relocation to Al-Ain is a must*