System Operations Supervisor
Full Time
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Responsibility of identify system enhancements and insure continues improvements for current systems running warehouses operations
Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.
At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.
Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let’s sail towards a brighter, more sustainable future with Maersk.
Key Responsibilities
- Work closely with operations to identify system enhancements required
- Prepare needed CRs (Change Requests) to implement needed enhancements
- Follow up with System Support Team on open CRs and ensure proper deployments and implementations for required enhancements.
- Tracking and report CR status
- Support operation in major incidents escalations
- Work with System Engineering team to identify systems bugs
- Troubleshooting issues as they arise.
- Collaborating with Operations/IT professionals to improve overall system performance and processes.
- Tracking and reporting of incidents status.
- Plays a key role in training and onboarding new team members. This includes developing training materials.
- Providing ongoing support to ensure that all team members have the necessary skills and knowledge to effectively manage the systems in place.
The ideal candidate will have:
- Bachelor’s degree in IT field.
- Experience not less than 2 years in warehouses operations.
- Experience in using WMS as key user (Infor/Manhattan/SAP/Oracle these WMS are plus).
- Experience in SQL is a plus.
- Experience in systems integrations is a plus.
- Teamwork and communication skills.
- Problem analysis and troubleshooting skill.
- Process oriented and documentation skill.
- Project management skill is a plus.
We are offering to you:
- A job at the very heart of Maersk’s commercial organization in which you will be part of a great diverse team.
- A dynamic, high-impact environment.
- A great team culture with people from multiple countries and varied experiences.
- A unique opportunity to learn and grow new skills in a fast growing and exciting environment.
- Access to internal training opportunities.
- A performance-oriented but collaborative team.
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