Sales Manager

Consumers everywhere are increasingly conscious of the quality of the food they eat. BanoPuratos develops, produces and distributes a unique range of ingredients for bakers, pastry-chefs and chocolatiers who demand the very highest quality.

BanoPuratos group is a rapidly growing joint-venture in the Middle East, with 354 employees in 7 countries, and a consolidated turnover of over 100 M in 2022. Our passion for innovation, pioneering spirit and core values continue to propel our global ambitions. This, coupled with our commitment to our communities, is what makes working at BanoPuratos so magical.

Position Overview

Based at BanoPuratos in Oman, we are currently seeking a:

Sales Manager

(Muscat, Oman)

To proactively manage a business comprised of artisan, Machineries, large accounts and customer service. Responsible to ensure excellent service delivery leading to customer satisfaction and retention.

Key Accountabilities

• Develop profitable and sustainable sales growth for total sales.
• Maintain full understanding of the customers’ end user markets, their important customers, and their main competitors.
• Establish and strengthen customer relationships with decision makers across functions and regions.
• Provide sales forecast for different products to avoid expired products within the warehouse.
• Investigate, track and resolve customer and client concerns; identify trends and implement solutions.
• Manage the sales team to establish strong customer relationships in growing customer’s business by using our solution and products.
• Planning, managing and measuring work abilities.
• Keep strong communication lines open with management.
• Responsible to prepare annual sales and expenses budgets.
• Retain and grow your assigned business including meeting or exceeding up sell targets.
• Guide the sales team into managing and developing a solid sales force.
• Guide the Demonstrator Chef and manage the activity of the Innovation Centre as a sales and marketing tool.
• Responsible to collect payments from accounts in accordance with company policies and follow up the necessary to reconcile and recover payment variances.
• Gather market information regarding market trends, competitive activity and requirements for the development of new and existing products.
• Lead, develop, motivate and manage a team of members to ensure that sales and collection target are met.
• Promote safe and health working environment within the company.

Profile

• Degree/Master in Sales, Marketing, Business Administration or equivalent.
• Min 10-12 years of experience in related field.
• Computer literate
• Fluent in Arabic and English
• Good communication, resilient and result-oriented.
• Able to communicate in English, Mandarin and local dialect.
• Strong interpersonal and organization skills.
• Process great listening skill.
• Strong leadership and problem-solving skill.
• A strategist with strong analytical skill.
• Manage customer needs and expectations.

Offer

BanoPuratos provides a dynamic, entrepreneurial environment that encourages our people to take initiatives and bring ideas that will contribute to the success of the company. Of course, BanoPuratos offers a competitive package but additionally, offers you a position that you can further develop and shape.