IT Specialist

We are seeking a highly skilled and experienced IT Specialist to join our prestigious hotel team. As an IT Specialist, you will be responsible for maintaining and managing the hotel’s computer systems, networks, and software applications.

A little taste of your day-to-day

Every day is different, but you’ll mostly be: 

• Installing and configuring computer hardware, software, and networks in accordance with hotel standards.
• Troubleshooting hardware and software issues and resolving them promptly.
• Monitoring the performance of computer systems and networks to ensure their availability, reliability, and security.
• Conducting routine maintenance and upgrades on computer systems to keep them up to date. Collaborating with the hotel management team to determine IT needs and execute technology-related projects.
• Providing technical support to hotel staff, assisting them with any computer-related problems or queries they may have.
• Managing the hotel’s data backup and recovery systems to ensure the protection and integrity of hotel and guest information.
• Maintaining security measures, including firewalls and antivirus software, to safeguard the hotel’s network and data.

What do we need from you?

• Diploma or Vocational Certificate in Computer Science or IT or related field.
• 1 year of related experience with computer set-up and troubleshooting.
• Working knowledge of networks operating systems and databases.
• Strong analytical and problem-solving skills.
• Knowledge of PCI DSS (Payment Card Industry Data Security Standards).
• Great communication skills.
• A team player, proactive, responsible, hardworking, and able to work under pressure.

What you can expect from us?

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting well-being in your health, lifestyle, and workplace. 

So, join us and you’ll become part of our ever-growing global family.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Hotel Indigo is an upper-upscale boutique brand that captures the true spirit of the neighborhoods our hotels belong to. With over 125 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries. Opening the door to meaningful connections to the diverse people, places, and cultures of the local area. 

Making travel inspiring. It’s what we do. Let’s Go Further Together.

Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today.