IT Administrator I

The IT Administrative I performs a variety of administrative work for the office of CIO requiring initiative and independent judgment. The person will coordinate these matter based on Supr, Admin Services direction and guidelines with department’s director and within DoIT and UAEU according to University guidelines and procedures.  Performs a variety of administrative support activities of CIO’s Office, such as composing replies to correspondence on own initiative, interpreting and explaining established policy and procedure in response to inquiries from a variety of sources.  Prepares or directs preparation of minutes, notices, agendas and correspondence with all supporting documentation, requiring application of a specialized knowledge of the assigned function.  Researches, summarizes and analyses information; compiles data to prepare special and recurring reports containing specialized information; selects relevant information from a variety of sources.  Work as the liaison between DoIT and HR department.  Work as the liaison between DoIT and Strategic Planning Team department.  Screens phone calls and visitors, directing to appropriate staff or department when necessary; provides information requiring comprehensive knowledge and may interpret department policy, procedure and operations.  Corresponds with University and department staff answering queries and providing assistance to enhance customer service and unit workflow. Develops and maintains processes and procedures for handling customer matters.  Prepare minutes and agenda for DoIT Executive team meeting.  Responsible to adhere with all information security policies and procedures of the University  Other duties as assigned

 Bachelor degree or equivalent in business related field/ Background in IT will be preferable  3-6 years of relevant experience

 Knowledge of business system  Proficiency in English  Problem solving skills  Excellent communication skills  Ability to work on own initiative.  Ability to work under pressure.  Microsoft windows & office suite knowledge.

 Administration and Office Management  Business Communication Skills.  Customer Services  Communication and coordination skills.  Time Management and Stress Control

Tagged as: Education