Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

General Manager Role at AccorCorpo

We are seeking a dynamic and visionary General Manager to lead our prestigious hotel operations at Movenpick Kuwait City Center. As the driving force behind our success, you will oversee all aspects of hotel management, ensuring exceptional guest experiences while maximizing operational efficiency and profitability. This is a pivotal role requiring a strong understanding of hotel operations.

Responsibilities of the General Manager

• Develop and implement strategic plans to achieve business goals and enhance overall performance.
• Lead and inspire a diverse team of professionals, fostering a culture of excellence and innovation.
• Oversee all operational departments, including rooms division, food and beverage, sales and marketing, and finance.
• Ensure the highest standards of guest service and satisfaction are consistently met.
• Manage financial performance, including budgeting, forecasting, and cost control measures.
• Build and maintain strong relationships with key stakeholders, including owners, corporate leadership, and local community partners.
• Drive revenue growth through innovative marketing strategies and business development initiatives.
• Ensure compliance with local regulations, brand standards, and company policies.
• Implement and monitor quality assurance programs to maintain service excellence.
• Stay abreast of industry trends and competitor activities to maintain a competitive edge. You can stay up to date on hotel industry trends by visiting American Hotel & Lodging Association.
• Represent the hotel at industry events and in the local community to enhance brand visibility.

Qualifications for the General Manager Position

• Proven experience as a General Manager in the hospitality industry or a related field.
• Strong track record in strategic planning and project leadership.
• Exceptional leadership skills with the ability to motivate and develop high-performing teams.
• Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders.
• Demonstrated commercial acumen and financial management expertise.
• In-depth knowledge of hotel operations, including rooms division, food and beverage, and MICE. You can find more information about hotel management at eHotelier.
• Proficiency in revenue management and performance optimization techniques.
• Strong problem-solving skills and ability to make decisions in fast-paced environments.
• Cultural sensitivity and understanding of local customs in Makkah, Saudi Arabia.
• Familiarity with local regulations and business practices in the region.
• Innovative mindset with a focus on continuous improvement and guest satisfaction.
• Ability to represent the brand professionally and build strong community relationships.
• Proficiency in hotel management software and Microsoft Office suite.
• Flexibility to work extended hours and handle high-pressure situations.
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred).

The Importance of Efficient Hotel Operations

As General Manager, your role in overseeing and optimizing hotel operations is crucial for maintaining profitability and guest satisfaction. Effective management ensures a seamless and enjoyable experience for guests while maximizing the efficiency of all departments. Proper training and resources are key, and can be found at Hospitality Net.

The ideal candidate will possess a combination of strategic thinking, operational expertise, and exceptional leadership skills. Join AccorCorpo and contribute to our vision of responsible hospitality!