Executive Assistant

KEY RESPONSIBILITIES

• Manage the diary and appointments of the Managing Director.
• Draft emails and memorandums on behalf of the Managing Director.
• Accurately track the expenses of the Managing Director and collate in a monthly report according to company policy.
• Run errands on behalf of the Managing Director, and ensure the Executive Office is well stocked with stationary and all other necessary supplies.
• Proof reading and preparing documents on behalf of the Managing Director.
• Regularly checking and updating the key contacts for the Managing Director.
• Book and coordinate the travel of the Managing Director.
• Book and coordinate the travel of other associates on business.
• Manage the Executive Office reservation channel ensuring that all guests are correctly booked in, preferences are highlighted to the relevant departments and that any pre-arrival correspondence is handled professionally and with flair.
• Reviewing and following up initially with any guest complaints made to the Managing Director or Hotel Manager, drafting correspondence when required.
• Collaborate with the Reservation and Butler team on bookings for Rosewood Senior Management, Rosewood Ownership and the Rosewood Reserve programme.
• Collaborate with the Executive Offices and Corporate Offices globally on any matters requiring attention.
• Have an awareness of arriving and departing VIPs and subsequently inform the Managing Director.
• Support the Executive Committee by booking meeting rooms, taking minutes when required and attending the Associate Loop Meeting.
• Oversee the issuing of gift certificates on behalf of the Executive Office.
• Having an understanding of daily hotel operations to brief the Managing Director when required.

Other

While this job description is intended to be an accurate reflection of the duties involved in this position, it is not to be regarded as exhaustive. The company reserves the right to add, remove or alter duties when business need dictates.

As the hotel’s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.

CRITICAL SKILLS, QUALIFICATIONS & REQUIREMENT

• Must hold citizenship from Saudi Arabia.
• Paying exceptional attention to detail by not comprising on quality standards.
• Being fully proficient in using the English language with excellent grammar and spelling.
• Being highly organised and proactive in managing your tasks.
• Communications skills that allow for confident communication with influencing stakeholders.
• Having good knowledge of a luxury hotel operation.

Tagged as: Hotel & Hospitality